Description
We are seeking an experienced Accounts Receivable Specialist to join our team in South Gate, CA. This role will support the Accounts Receivable department across several key functions including customer credit processing, collections, cash application, and month-end activities. The ideal candidate will have strong analytical and communication skills, experience managing large customer accounts, and the ability to work in a fast-paced environment while maintaining a high level of accuracy.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
Support the AR department in handling large customer accounts, including collections, cash application, and account reconciliations.
Assist the AR team to ensure tasks are completed timely and accurately.
Maintain accurate customer records and contact information to support paperless billing enrollment.
Manage customer communications, addressing inquiries and resolving issues related to accounts receivable.
Handle complex or high-valued customer accounts and resolve escalated payment issues or disputes.
Manage lockbox exception handling for complex issues to maintain timely and accurate postings.
Collaborate and coordinate with the Collections team to research and resolve complex payment discrepancies.
Perform as the key liaison and coordinate with customer representatives that have multiple locations. Ability to handle customers with greater than 100 locations.
Manage customer's quarterly and annual blanket purchase orders across multiple sites.
Coordinate the collection and submission of payment records for the annual financial audit.
Provide support for customer invoice distribution, ensuring accurate preparation and timely delivery.
Key point of contact for the submission of invoices through online portals for customers enrolled in e-billing.
Conduct credit assessments, including trade and bank reference checks, to support credit management decisions.
Provide support and guidance to the AR clerks, answering questions with respect to their daily responsibilities.
Support the collections team during month-end and year-end closing activities.
Promote a positive team culture by offering support and guidance to colleagues
Complete other tasks assigned by management.
Requirements
Position Summary:
Accounts Receivable Specialist will be responsible for assisting the Accounts Receivable department in various capacities, including but not limited to processing customer credit applications, assisting with the collection on past due accounts for large customers, cash application, and month-end processing.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
Support the AR department in handling large customer accounts, including collections, cash application, and account reconciliations.
Assist the AR team to ensure tasks are completed timely and accurately.
Maintain accurate customer records and contact information to support paperless billing enrollment.
Manage customer communications, addressing inquiries and resolving issues related to accounts receivable.
Handle complex or high-valued customer accounts and resolve escalated payment issues or disputes.
Manage lockbox exception handling for complex issues to maintain timely and accurate postings.
Collaborate and coordinate with the Collections team to research and resolve complex payment discrepancies.
Perform as the key liaison and coordinate with customer representatives that have multiple locations. Ability to handle customers with greater than 100 locations.
Manage customer's quarterly and annual blanket purchase orders across multiple sites.
Coordinate the collection and submission of payment records for the annual financial audit.
Provide support for customer invoice distribution, ensuring accurate preparation and timely delivery.
Key point of contact for the submission of invoices through online portals for customers enrolled in e-billing.
Conduct credit assessments, including trade and bank reference checks, to support credit management decisions.
Provide support and guidance to the AR clerks, answering questions with respect to their daily responsibilities.
Support the collections team during month-end and year-end closing activities.
Promote a positive team culture by offering support and guidance to colleagues
Complete other tasks assigned by management.
Other Functions:
Assist management on special projects.
Perform other related duties as assigned.
Supervisory Responsibilities:
Supervise the Accounts Receivable Clerks in Managers' absence
Required Qualifications:
High School Diploma or equivalent (G.E.D.).
Minimum of 5 years of experience in Accounts Receivable.
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Years of Experience:
Minimum of 5 years of experience in Accounts Receivable
Knowledge, Skills, and Abilities
Excellent organizational and time management skills are required to handle multiple tasks and deadlines in a fast-paced environment
Meticulous attention to detail with a high degree of accuracy to ensure data is accurate to prevent error
Strong verbal and written communication skills are necessary to interact with internal team members as well as with external customers
Ability to investigate and resolve issues timely
Experience with an Enterprise Resource Planning system
Preferred Qualifications:
Experience with Oracle NetSuite preferred.
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