Customer Service Representative

Paragon Technologies • Warren, MI • 3h ago

Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries.

https://www.paragontech.com/

Maximize customer satisfaction and contribution margins by consistently and accurately processing of orders, requests for price and delivery information, returns, order status, order expedites and product literature; as well as the ability to orchestrate internal resources to meet customer needs.

Experience, Education and Skills

Two years of industrial repair and/or industrial distribution experience.

2+ years of customer service experience in a manufacturing or distribution environment.

Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs.

Demonstrate strong verbal and written communication skills as well as strong problem-solving skills.

Demonstrate ability to identify, from existing orders, incremental selling opportunities within current customers and to communicate and work with outside sales to win new business.

Responsibilites

Approach: process in bound customer calls from customers regarding order status, pricing, product availability and delivery schedules.

Customer Knowledge: develop knowledge of assigned customer's specifically basic understanding of the buying process for OEM and MRO customer base.

Internal Know-How: demonstrate basic understanding of SunSource's customer procedures and tools and be able to process orders, quotes, returns, navigate the pricing system, interpret pricing structure, and utilize internal support systems.

Resource Management: demonstrate the required ability to orchestrate resources to meet customer needs which include technical support, warehousing, finance, service and fabrication centers and purchasing.

Technical Competence: demonstrate basic knowledge of SunSource technology and service offerings.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact

recruiting@sunsrce.com

to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click

here

for additional information. (For Illinois E-Verify information click

here

aqu

Sun-Source | Privacy Policy

paragontechassc

Paragon Technologies

Equal employment opportunity, including veterans and individuals with disabilities.

PI282833824

Similar Jobs

Customer Service Representative

U-Haul • Rochester Hills, MI • 3h ago

Management & Administrative

Location: 6875 N Rochester Rd, Rochester Hills, Michigan 48306 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...

3h ago

Go to Apply

Customer Service Advisor

Valvoline • Troy, MI • 3h ago

Management & Administrative

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Waterford, MI • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Court Clerk - 39th Judicial District Court

City of Fraser • Roseville, MI • 4h ago

Management & Administrative

GENERAL SUMMARY Under the supervision of the Court Administrator, the Court Clerk performs clerical duties related to cashiering, small claims, landlord-tenant, general civil, criminal, traffic, probation, and/or adminis...

4h ago

Go to Apply

Administrative Assistant

Total Renal Care • Bloomfield Hills, MI • 4h ago

Management & Administrative

Posting Date03/04/2026 42886 Woodward Ave, Bloomfield Hills, Michigan, 48304-5033, United States of America Must have 1+ years of Administrative Assistant experience in a medical setting The Administrative Assistant work...

4h ago

Go to Apply

Key Account Manager

ITW • Troy, MI • 4h ago

Management & Administrative

Job Description: Founded in 1912, ITW (NYSE: ITW) is a global industrial company built around a differentiated and proprietary business model. The company's seven industry-leading segments leverage the ITW Business Model...

4h ago

Go to Apply

Administrative Assistant

Total Renal Care • Southfield, MI • 4h ago

Management & Administrative

Posting Date03/04/2026 18544 West 8 Mile Rd, Southfield, Michigan, 48075, United States of America We encourage fun, on and off the clock. Be the "face" of one of our outpatient or hospital facilities-and use your admini...

4h ago

Go to Apply

Administrative Assistant

ManpowerGroup • Wayne, MI • 4h ago

Management & Administrative

Our client, a leader in manufacturing and chemical production, is seeking a Administrative Assistant to join their team. As an Administrative Assistant, you will be part of the operations support team supporting daily ad...

4h ago

Go to Apply

Regional Account Director, Vaccines Account Management (VKCLs) , Commercial Operations - Central Region

Merck • Warren, MI • 4h ago

Management & Administrative

Job Description The Vaccines Sales and Customer Engagement Team supports our customers by providing clinical, financial and educational information about our products. We support healthcare providers, healthcare systems...

4h ago

Go to Apply

Automotive OEM Key Account Manager

Henkel • Detroit, MI • 4h ago

Management & Administrative

Automotive OEM Key Account Manager Adhesive TechnologiesSalesVarious locationsFull TimeRegular About this position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.