Customer Service

ManpowerGroup • Conklin, NY • 3d ago

Our client, a leading organization in customer service solutions, is seeking a Customer Service representative to join their team. As a Customer Service professional, you will be part of the customer support department supporting clients and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem-solving abilities, and a professional attitude, which will align successfully in the organization.

Job Title: Customer Service

Location: Conklin, NY

Pay Range: $18

Shift: 11 : 00AM - 7:30PM, Monday through Friday

What's the Job?

Handle outbound calls to provide customer support and information

Assist customers with inquiries, concerns, and service requests

Maintain accurate records of customer interactions and transactions

Work efficiently in a fast-paced environment to meet daily targets

Collaborate with team members to improve service quality

What's Needed?

At least 1 year of call center customer service experience required

Ability to work on-site in an office environment

Ability to complete and pass a skills assessment

Strong communication and problem-solving skills

Reliable attendance and a high level of professionalism

What's in it for me?

Opportunity to work in a dynamic and supportive environment

Consistent schedule with weekdays off

Competitive hourly pay

Potential for professional growth within the organization

Engagement with a diverse and inclusive team

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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