Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the role
As a CBRE Account Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments.
This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.
What You'll Do:
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.
Assist with the coordination of resources needed to service projects and build strategic operational plans.
Responsible for the management of sales, and relationships with small to medium-sized clients.
Identify new sales opportunities and improvements within existing accounts.
Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.
Prioritize open issues and tasks, working closely with both internal and client cross-functional teams.
Serve as a point of contact for key systems and processes for projects.
Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You'll Need:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Extensive organizational skills with a strong inquisitive mindset
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
What You'll Need
? Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future.
? Bachelor's Degree preferred with 2-5 years of relevantexperience. In lieu of a degree, a combination of experience and education maybe considered.
? Experience in at least two engineering design cyclesincluding specification, component selection and programming.
? 2+ years of experience with Programmable LogicControls (PLC) programs.
? 2+ years of experience with robotics system componentsand controls.
? 2+ years of experience with SCADA systems.
? Ability to be available and work a flexibleschedule/shift/work area, including weekends, nights, and/or holidays.
? Ability to independently solve problems and carry outgeneral instructions in standard situations with limited to no oversight.
? Meet the physical requirements of this role includingstooping, standing, walking, climbing stairs/ladders, and the ability tolift/carry heavy loads of 50 lbs. or more.
? Ability to guide the exchange of sensitive,complicated, and difficult information, convey performance expectations andhandle problems.
Preferred Qualifications
? 2+ years apprenticeship or equivalent experience inControl Systems troubleshooting/ programming.
? Experience supporting a range of different conveyorsand sortation systems.
? Experience with robotic maintenance.
? In-depth knowledge of Microsoft Office products.Examples include Word, Excel, Outlook, etc.
? Extensive organizational skills with a stronginquisitive mindset.
? Advanced math skills. Ability to calculate difficultfigures such as percentages, fractions, and other financial-relatedcalculations.
CBRE Employee Benefits
? Comprehensive medical, dental, vision
? Disability benefit program
? 401k company matching
? Paid time off and holidays
? Company paid life insurance
? Pet insurance
? Paid parental leave
Why CBRE?
We invest in our employees' development. The core of ourstrategy is the view that development happens through three key activities:on-the-job learning, coaching and formal training. We provide employees withresources that support them in developing skills to enhance performance intheir current role as well as for future roles.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $170,000 annually and the maximum salary for this position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
