Job Description
The Integrated Resources - Finance team has an exciting opportunity for a Reimbursement Shared Services Supervisor ( Shared Services Supervisor (E S SEIU 925 Supv)) .
University of Washington (UW) School of Medicine (SoM)'s Integrated Resources - Finance team was established in June 2023 with the launch of Workday Finance. The model centralizes finance functions to enhance efficiency, ensure compliance, and streamline operations. The mission of Integrated Resources - Finance is to standardize financial processes to ensure compliance, drive efficiency and effectiveness, and deliver high-quality, reliable financial services. By continuously improving service delivery, data accuracy, and stakeholder responsiveness, Integrated Resources - Finance supports SoM's mission to improve the health of the public.
The Reimbursement pod processes and reviews reimbursements, ensuring compliance for UW employees and offering non-employee reimbursement services to select units.
The Shared Services Supervisor is responsible for overseeing Analysts and Specialists, providing mentorship, ensuring operational excellence, and promoting compliance with University, State, and Federal financial requirements. The Shared Services Supervisor plays a critical role in optimizing processes, supporting continuous improvement initiatives, and ensuring reliable, high-quality service delivery for departments across the SoM.
DUTIES AND RESPONSBILITIES
Daily Operations Management and Team Supervision (50%)
Directly supervise Analysts and Specialists, including hiring, training, workload assignment, performance evaluation, and development and monitoring of key performance indicators.
Ensure Analysts and Specialists maintain expertise in compliance policies, workflow processes, and system functionality by leading team trainings.
Manage daily oversight of financial transaction processing, ensuring accuracy, timeliness, and compliance with policies.
Coordinate schedules, assignments, and priorities to meet service delivery metrics.
Compliance Oversight and Transaction Support (35%)
Act as the primary escalation contact for non-routine transactions. Evaluate escalations for accuracy, compliance with policies, and potential risks. Provide training and education to departments on procedural requirements and relevant policies.
Collaborate with Manager and Director to prepare for audits.
Interpret complex University, State, and Federal financial regulations for staff and departments and maintain expertise in assigned functional area.
Participate in SoM-wide trainings by contributing subject matter expertise in functional area.
Continuous Improvement and Strategic Initiatives (15%)
Oversee improvement initiatives to optimize transaction processes and enhance service delivery within the team.
Collaborate with Directors, Pod Managers, and Partnership Team to align shared services operations with institutional financial goals.
Identify trends in transaction errors or process breakdowns and develop solutions to reduce recurrence.
Lead the implementation of updated SOPs, workflows, and documentation templates.
MINIMUM REQUIREMENTS
Bachelor's Degree and two years of work experience in fiscal, accounting, or payroll operations.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
DESIRED QUALIFICATIONS
Experience with University of Washington financial systems, policies, and procedures.
Demonstrated ability to lead a high-performing team in a fast-paced, high-volume environment.
Strong analytical skills and experience interpreting complex regulations.
Proven track record of implementing process improvements in financial operations.
Excellent communication skills, with the ability to explain compliance and transactional information to a variety of audiences.
Compensation, Benefits and Position Details
Pay Range Minimum:
$63,468.00 annual
Pay Range Maximum:
$85,356.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Supervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
