Lead Teller

WATERSTONE BANK • Germantown, WI • 2h ago

JOB REQUIREMENTS: Description Job purpose for the Lead Teller position:
The Lead Teller position is a leadership role in the branch that directs
the daily administrative and operational functions of the teller area,
including dotted line supervision of the teller staff. This includes
training staff on operations, ensuring adherence to policies and
procedures, making judgement decisions related the customer transactions
and interactions, and coaching to quality conversations that lead to
referrals to solve for our customer\'s needs. The Lead Teller leads by
example in maintaining and deepening customer relationships, providing
superior customer service and referring bank products and services. The
Lead Teller is responsible for the operational integrity of the branch,
along with the Community President and/or Assistant Manager of the
Branch and may be called upon as the acting manager in the absence of a
Community President, in offices without Assistant Managers. What you\'ll
be doing in the Lead Teller position: Effectively process customer
transactions with a high level of integrity, accuracy and knowledge,
while operating in full compliance with internal policies/procedures, as
well as applicable regulations/laws. Build and maintain customer
relationships by providing an unparalleled customer experience as set
forth in WSB\'s Mission and identifying customer needs, promoting
current promotional offers and referring customer to Bankers and other
lines of business (i.e., Residential Lending, Business Banking,
Commercial Real Estate, WIS and Merchant Services) for further
assistance with bank products and services. Lead by example by meeting
or exceeding performance metrics including, but not limited to customer
experience, referrals, and operations. Assist Branch Management in
maintaining and deepening retail banking relationships through
relationship building calls and activities to meet sales and branch
growth goals. Assist Branch Management with administrative and
operational processes, activities and workflow procedures for the
front-line staff, ensuring all customers are assisted promptly,
professionally, accurately and appropriately. Acts as primary source for
teller questions and assist Branch Management with the training and
development of employees. Maintain knowledge of WSB\'s core processing
system, WSB products and services, WSB policies and procedures, and
regulatory requirements governing retail deposit accounts. Answer
customer questions and resolve related account issues, including phone
and in-person. Other duties as assigned. What you bring to WaterStone
Bank: Experience Required: 1-2 years of cash handling and customer
service experience Required: 1 year of lead/supervisor experience and/or
6 months branch banking experience Preferred: 2-3 years of
lead/supervisor experience and1 year branch banking... For full info
follow application link. EOE-Minorities/Females/Vets/Disabled
Affirmative Action Employer *** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/59B9FC7A1CB143B3

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Accounting Clerk

Robert Half • Waukesha, WI • 6h ago

Finance, Accounting & Banking

Description We are looking for an experienced Accounting Clerk to join our team in Waukesha, Wisconsin. This is a long-term contract position that requires a detail-oriented individual with a strong background in financi...

6h ago

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Accounts Payable Associate

GFL ENVIRONMENTAL INC • Hartland, WI • 12h ago

Finance, Accounting & Banking

JOB REQUIREMENTS: Perform accounts payable functions through completing purchase orders, check requests, processing invoices, ordering and receiving parts for the maintenance shop and procurement card processing while pr...

12h ago

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Accounts Payable Specialist

Robert Half • Milwaukee, WI • 12h ago

Finance, Accounting & Banking

Description We are looking for a highly organized and detail-oriented Accounts Payable Specialist to join our team in Milwaukee, Wisconsin. In this role, you will manage full-cycle accounts payable processes within a dyn...

12h ago

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Accounts Receivable Specialist

Techtronic Industries North America, Inc. • Menomonee Falls, WI • 12h ago

Finance, Accounting & Banking

Job Description: As an Accounts Receivable Specialist at Milwaukee Tool, you will play a critical role in protecting the financial health of our business by ensuring timely, accurate, and professional management of custo...

12h ago

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