IT Application Business Analyst Developer Internship Summer 2026

State of Massachusetts • Boston, MA • 1h ago

Position Summary We are seeking a highly motivated AI Engineering Intern with a passion for artificial intelligence, cloud computing, and data-driven development. You will work alongside our MassDOT Technology division's AI Engineering team to design, build, and deploy AI/ML applications and data pipelines using AWS services. This is an excellent opportunity to gain real-world experience applying machine learning and AI techniques in a cloud-native environment. Duties and Responsibilities AI & Machine Learning Responsibilities Develop and fine-tune large language models (LLMs) and other machine learning models using AWS tools such as Bedrock, SageMaker, Kendra, Lambda, and Deep Learning AMIs. Assist in the design and deployment of AI/ML-powered applications and intelligent automation workflows. Participate in code reviews, sprint planning, and daily stand-up meetings with cross-functional teams. Research emerging AI/ML techniques and support experimentation and documentation of findings Cross-Functional & Application Support Responsibilities Collaborate with stakeholders and application owners to gather and define business and technical requirements. Analyze existing workflows, identify opportunities for automation or improvement, and contribute to gap analyses. Assist with the development of project work plans, estimates, deliverables, and documentation. Create case scenarios and participate in the user acceptance testing (UAT) process. Document support tickets and ensure timely communication with business and IT stakeholders. Coordinate with vendors, internal teams, and leadership to manage system enhancements and troubleshoot issues. Maintain clear documentation of current and future state system processes. Preferred Qualifications Ability to define, manage and exceed customer expectations. Strong intellectual curiosity and capacity for professional growth Perform with a strong sense of urgency. Attention to detail with the ability to manage multiple priorities. High level of professionalism and focus on quality. Familiarity with Web and SAAS cloud applications and configuration Proficient with Microsoft Office with strong Word and Excel skills. Excellent written, verbal, and analytical skills. Ability to effectively communicate and build consensus across various project stakeholders including, IT management, business customers and other IT colleagues and team members. Pre-Hire Process Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position. About MassDOT The 4,000 employees of Massachusetts Department of Transportation (MassDOT)takes great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found atmass.gov/massdot-careers. MassDOT's divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions. Minimum Entrance Requirements This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position. For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.. For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722. For a disability-related reasonable accommodation or alternative application method, call call ADA Coordinator, Lucy Bayard, at 857-274-1935. An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Information Systems and Technology Organization: Massachusetts Department of Transportation Title: *IT Application Business Analyst Developer Internship Summer 2026 Location: Massachusetts-Boston-10 Park Plaza Requisition ID: 2600015N

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