Patient Services Coordinator

Fairview Health Services • Burnsville, MN • 12h ago

Job Overview

We are seeking a patient services coordinator (PSC) to join our rehab team at M Health Fairview Ridges Hospital in Burnsville!

The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills.

FTE: 0.625, authorized for 50 hours per pay period.

Schedule: Monday - Friday, 5:00am - 10:00am.

Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.

As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives.

Responsibilities

Completes scheduling functions

Demonstrates excellent customer service skills

Produces efficient and accurate schedules and associated reports

Records and updates schedule changes accurately, communicating changes to all involved staff

Seeks out solution to time conflicts directly through parties involved and other available resources.

Scans pertinent documents into the patient record

Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling

Completes clerical and reception duties

Answers, screens, and responds to telephones calls

Reviews and routes scans, faxes, inter-departmental or postal service mail

Takes and leaves concise messages for patients and responds as requested

Makes new patient packets

Pulling and tallying data

Word processing

Report development

Develops and implements office/department procedures to maintain systems and records

Orders supplies and monitors par levels for the department

Locates and orders repairs and service requests

Maintains databases, files and records on a regular basis according to established procedure

Completes the Medicare and Medical Assistance certification, as applicable

The PSC working in settings that are providing patient care are responsible for:

Checking in patients

Facilitates all necessary paperwork

Obtains all necessary patient consent and delivers privacy and bill of rights information

Gathers patient demographic

Obtains necessary signatures

Ensuring waiting room and front desk appearance is professional and clean

Preferred Qualifications

Vocational/Technical training or

A.A./A.S.

1 year experience as a scheduler/administrative assistant in a healthcare setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Similar Jobs

Electrical Generator Service Technician-Champlin, MN 55316

Lotus Technical, Inc. • Minneapolis, MN • 4h ago

Hospital & Medical

Electrical Generator Service Technician Location: Champlin, MN 55316 Hiring Basis: 6-month contract to perm or direct hire Hours: 8am-5pm or 7am-4pm Monday-Friday Pay: $40-$45/hourly/W2 THE OPPORTUNITY Lotus Technical ha...

4h ago

Go to Apply

Clinical Education Liaison - Nurse Specialist / Full-time / Day Shift

State of Minnesota • Minneapolis, MN • 4h ago

Hospital & Medical

Working Title: Clinical Education Liaison Job Class: Nurse Specialist Agency: Minnesota Department of Veterans Affairs Job ID: 92449 Location: Various (This position will be working out of one of the eight Minnesota Vete...

4h ago

Go to Apply

Director of Legislation and External Affairs - Human Services Program Coordinator

State of Minnesota • Saint Paul, MN • 4h ago

Hospital & Medical

Working Title: Director of Legislation and External Affairs Job Class: Human Services Program Coordinator Agency: Human Services Dept Job ID : 92577 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time...

4h ago

Go to Apply

Transforming Maternal Health Implementation Lead - Human Services Program Consultant

State of Minnesota • Saint Paul, MN • 4h ago

Hospital & Medical

Working Title: Transforming Maternal Health Implementation Lead Job Class: Human Services Program Consultant Agency: Human Services Dept Job ID : 92569 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Ti...

4h ago

Go to Apply

Director, Application Development & Maintenance - Pharmacy & Specialty Solutions

Cardinal Health • Saint Paul, MN • 11h ago

Hospital & Medical

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function antici...

11h ago

Go to Apply

Senior Clinical Research Associate - Oncology - FSP

Parexel • Saint Paul, MN • 12h ago

Hospital & Medical

Job Summary: The Senior Clinical Research Associate (Sr CRA) will be a member of the Monitoring team and provide monitoring expertise to individual clinical trials and/or programs. Key Accountabilities: Conduct and provi...

12h ago

Go to Apply

Caregiver (CNA, HHA or PCA) 1500 Bonus

Cassia • New Prague, MN • 12h ago

Hospital & Medical

Praha Village, a Cassia community, is hiring Caregivers (CNAs, PCAs, or HHAs) to deliver quality and compassionate care to our residents in assisted living and memory care. This is a great opportunity for those seeking e...

12h ago

Go to Apply

Medical Assistant/MA - Surgical Specialties Clinic

Fairview Health Services • Maplewood, MN • 12h ago

Hospital & Medical

Job Overview Fairview has an immediate opening for a Medical Assistant to join our Surgical Specialties team in Maplewood, MN This is a 0.9 FTE ( 72 hours per two week pay period), benefits-eligible opening. Clinic Hours...

12h ago

Go to Apply

Medical Assistant/MA - Surgical Specialties Clinic

Fairview Health Services • Woodbury, MN • 12h ago

Hospital & Medical

12h ago

Go to Apply

Medical Assistant/MA - Primary Care Clinic

Fairview Health Services • Prior Lake, MN • 12h ago

Hospital & Medical

Job Overview Fairview has an immediate opening for a Medical Assistant to join our Primary Care team in Prior Lake, MN This is a 0.8 FTE ( 64 hours per two week pay period), benefits-eligible opening. Clinic Hours of Ope...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.