Company description
Zenith is one of Publicis Groupe's largest media agencies, spanning 95 markets globally with US offices in New York, Burbank, Chicago, Atlanta and Detroit. For more than 30 years, we have been at the forefront of media, helping to evolve and reshape the industry. We are highly regarded as a true agency partner by many high-profile brands for our expertise across numerous categories and wide range of capabilities that are unparalleled in the industry. Clients hire us for our track record of excellence in strategic planning, investment, and measurement. We also have specialist offerings, including content, commerce, multicultural and future-proofed data capabilities.
Overview
OneVibe is a Global team set up to bring the full power of Publicis Groupe together to support a top Global Client's media activations worldwide. We put our client at the center, bringing together specialists in strategy, media investment, and data, delivering a highly connected, purpose-led and collaborative approach for our clients.
The Operations Manager is a critical member of a lean and agile Global Client Operations team, servicing 30+ markets and regions, plus our Global Client Team directly. This role will serve as a key connector and coordinator; you will manage deliverables to ensure that local teams are compliant in Global processes and ways of working, as well as provide support to Global Leads, and account management overall. Because we are a lean team, we do a little bit of every aspect of what Operations teams do: Client Ops (team management, oversight, day-to-day running of the business, processes and ways of working, standardization, compliance), Finance Ops (client billing oversight, audit compliance management, hours tracking and reporting), and Commercial Ops (scope and fees, contracts, staff planning).
Responsibilities
Who You Are:
A proactive self-starter who takes ownership, is organized, efficient, and mindful of deliverables and deadlines
Comfortable enforcing standards and driving compliance
Naturally curious about better ways of working
Practical and grounded in execution, not hype
Highly organized with strong prioritization instincts
Comfortable influencing senior team members
A strong communicator - verbally, in writing, as well as in meetings, during presentations, and with clients
Comfortable in a client-facing environment
Diligent and comfortable with numbers
Willing to learn new skills, and tools
Adaptable and positive in a fast-paced environment
Strong team player with the ability to collaborate, as well as complete tasks while working on your own
Qualifications
2-3 years of experience in operations, media, or project management within an agency, media, or similarly fast-paced environment (Operations team experience a plus, but not required)
Demonstrated experience supporting or improving operational workflows , including process standardization, documentation, and compliance across teams or markets
Practical proficiency with AI-enabled productivity tools (e.g., AI assistants, workflow automation, reporting or documentation tools) and a clear understanding of how to apply them responsibly in day-to-day operations
Ability to drive AI adoption and best practices by partnering with cross-functional teams, supporting training, and reinforcing approved tools and ways of working
Strong project management sensibility , with the ability to manage multiple deliverables, timelines, and stakeholders simultaneously in a lean team environment
High attention to detail and comfort working with numbers , including tracking hours, reviewing billing inputs, and supporting financial and commercial operations
Excellent communication skills , including written documentation, presentations, and facilitation with internal teams and clients
Comfort operating in a global, client-facing environment , including coordinating across regions and time zones and enforcing compliance with global processes
Advanced proficiency in Microsoft Office and Google Workspace , particularly Excel/Sheets and PowerPoint/Slides; ability to quickly learn and adopt new systems and tools
Bachelor's degree required
Systems Knowledge Expectations:
Google Workspace & Gemini
Microsoft Office & Copilot
MediaOcean (MBox and Prisma)
Slack
Nice to Haves:
Experience supporting AI or automation pilots within operations, finance, or account management
Exposure to AI governance, tool vetting, or compliance frameworks in a corporate environment
Global or multi-market operations experience
Project management experience
Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $66,300- $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/14/2026.
Veterans Encouraged to Apply
LI-YM1
