Description
Salary Range: $181,014-$241,352
Relocation: Yes
About Us
Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.
Position Summary
As the Director, Emergency Preparedness and Response at Oncor, you're responsible for developing and implementing end-to-end business resilience and crisis management capabilities that strategically position Oncor to operate effectively, despite unforeseen disruptions. You'll ensure the organization can effectively prepare for, respond to, and recover from disruptive events of all scales, safeguarding people, operations, digital assets, and brand reputation. Reporting to Vice President of Business Operations, you will be a proactive and collaborative partner responsible for embedding a culture of preparedness across the company. This hands-on role requires you to think strategically, act decisively under pressure, and enable the capabilities needed to safeguard the business.
Key Responsibilities
Strategic Resilience Program Management:
Lead Program Strategy and Governance: Develop and refine the enterprise-wide Business Resilience program, defining its core components (e.g., Business Impact Assessment (BIA), Business Continuity Plan (BCP), Incident & Crisis Management) and creating a governance framework including governing policies, standards and chairing all related resilience governance groups in consultation with existing risk governance groups.
Drive Cross-Functional Integration: Champion resilience across the enterprise by partnering with key functions. Ensure tight alignment with enterprise risk management, internal audit, between Business Continuity and Technology Disaster Recovery strategies, and between Crisis Management and the Cyber Incident Response program.
Ensure Continuous Evolution and Maturity: Proactively evaluate and mature the resilience program, continuously assessing its effectiveness against the evolving threat landscape and shifting business priorities to ensure a constant state of preparedness.
Crisis Management Leadership:
Program Management: Develop the Oncor Crisis Management Framework to include triggers, local, regional and enterprise level teams, oversee plan development and testing.
Lead Real-Time Crisis Response: Act as the crisis leader during major incidents by activating the Crisis Management Team (CMT) providing strategic guidance and driving timely decisions and resource coordination across teams.
Enhance Organizational Preparedness:
Design and implement an enterprise-wide exercise program based on Homeland Security Exercise and Evaluation Program (HSEEP), including ensuring tabletop simulations are held with key stakeholders, to continuously validate plans, test capabilities, and track areas for improvement.
Develop executive level training to prepare for all hazards addressing key decisions, actions and communications. Develop and deliver simulations at least annually.
Drive Continuous Improvement: Conduct post-incident reviews and after-action reports to identify root causes and lessons learned, ensuring that corrective actions and preventative measures are implemented across the business.
Serve as a Strategic Advisor: Act as a key advisor to business leaders on crisis response and continuity, providing executive-level reports on preparedness, incident trends, root cause analyses, and the status of ongoing improvement initiatives.
Represent the company to various external entities as a leader in disaster planning, to ensure compliance with legal and regulatory requirements and to emphasize our commitment to community stakeholders.
Cross-Functional Partnership and Ownership:
Partner with stakeholders: Work across all business units (e.g., Operations, Corporate Security, Technology, Human Resources (HR), Legal, Regulatory, Communications, Measurement, Customer Service, Supply Chain, etc.) to embed resilience principles and practices into their daily operations.
Trusted advisor: Act as the subject matter expert and trusted advisor to senior leadership, providing regular updates on program status, potential risks, and crisis response.
Building a Resilient and Ready Culture: Foster a culture of readiness and accountability by empowering functional leaders, ensuring they have the necessary resources and support to embed resilience principles throughout their areas of responsibility.
Point of contact for Oncor Regulatory Affairs for any Public Utility Commission of Texas (PUCT) or North America Electric Reliability Corporation (NERC) requirements related to Resilience or Storm Response.
Training, Exercising, and Raising Awareness:
Exercise Strategy: Partner with key stakeholders to design and execute a broad exercise and testing program to strengthen incident and crisis management capabilities, including tabletop exercises, functional drills, and full-scale simulations to validate plans and improve response capabilities.
Training & Awareness: Develop and deliver appropriate training and awareness programs for all levels of the organization, from executive leadership to individual team members, on their roles during a disruption.
Other duties as needed are based on department and/or organizational needs.
Storm Response Program Management:
Program Management: Assess current state and align all actions to align with overall Business Resilience and Crisis Management Frameworks following same triggers and reporting requirements.
State/Federal/Trade Association Collaboration: Acts as the point of contact for all State and Federal response in Oncor's service territory. Develop stakeholder engagement processes to take advantage of public resources where applicable. Additionally, lead point of contact for Edison Electric Institute (EEI) with any storm related subject matter.
How You Will Do Your Work
In this role, how results are achieved is paramount for your success and will ultimately help to contribute to our success as an organization and leader in the marketplace. Your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
Good judgment: critical thinking and the ability to analyze and assess problems and implications, identify patterns, make connections of underlying issues, understand risks and develop mitigation strategies, and take ownership of the outcome.
Resourcefulness: take a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
Teamwork and communication: put our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and advocacy.
Influence and leadership: foster a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
Skills and knowledge: the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
Skills :
Expert knowledge of resilience frameworks like ISO22301, American Society for Industrial Security (ASIS) Business Continuity Guideline coupled with a strong understanding of risk management
Strong understanding of end-to-end business processes and their dependencies on technology, systems architecture, and data flows.
Experience performing complex risk assessments on critical business processes and related technology components.
Experience and understanding of the utility sector including its assets, guiding regulation and overall mission.
Strong experience with communications, ability to build relationships across multi-functional teams, experience managing large programs/projects/initiatives, technically proficient, strong written and verbal communication skills.
Demonstrated skills leading and collaborating with others, including executive management and external stakeholders.
Education & Experience :
High School diploma, GED, or equivalent and 8+ years of experience in Business Continuity, Information Technology (IT) risk management, and/or operational risk, with demonstrated ability to integrate resilience strategies across business and technology domains required.
Certified Business Continuity Practitioner (CBCP) certification is required.
Applicants with a Bachelor's degree in an engineering discipline, crisis management, business, or project management are encouraged to apply.
Applicants that are Certified Risk Management Professional (CRMP), Certified Cyber Risk Professional (CCRP), or HSEEP Certified with experience developing and overseeing training programs related to resilience and/or storm response at the enterprise level are encouraged to apply.
Applicants with prior experience supporting regulated organizations with the ability to understand legislation that impacts operations are encouraged to apply.
Measure of Success :
Effective development and communication of Oncor's Crisis Management organization.
Effective leadership of Crisis Management Leadership Council, achieve positive assessments from executives and operational leaders and build relationships across the enterprise.
Development and sustainment of Business Continuity Planning. Deliver annual improvement in readiness scores for Business Continuity Plans, exercises, and storm preparedness.
High participation in training and drills across operations and corporate teams.
Timely and effective escalation, communication, and decision support during events.
Benefits
At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee's success and well-being by offering such things as:
Annual incentive program.
Competitive health and welfare benefits (medical, dental, vision, life insurance).
Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%.
401k match with student debt program.
Cash balance pension plan.
Adoption Assistance.
Mental health resources.
Employee resource groups.
Tuition reimbursement.
Competitive vacation, 10 company holidays and 2 personal holidays.
Paid parental leave.
Salary continuation for up to 6 months for approved employee illness or injury.
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
