Customer Service Associate

Walgreens • Cincinnati, OH • 4h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1764219BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 385 NORTHLAND BLVD,CINCINNATI,OH,45240

Full District Office Address: 385 NORTHLAND BLVD,CINCINNATI,OH,45240-03272-02694-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 02694-CINCINNATI OH

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Open Interviews for Entry Level Security Officers - Offers on the Spot!

Securitas Security Services USA, Inc. • Walton, KY • 3h ago

Management & Administrative

Now Hiring Entry Level Security Officers!!! Open Interview Details: When: Thursday, March 12 th , 2026 Time: 10:00am-2:00pm Location: 655 Plum Street, Suite 150, Cincinnati OH 45202 Why Securitas? · We offer weekly pay ,...

3h ago

Go to Apply

Open Interviews for Entry Level Security Officers - Offers on the Spot!

Securitas Security Services USA, Inc. • Florence, KY • 3h ago

Management & Administrative

3h ago

Go to Apply

Open Interviews for Entry Level Security Officers - Offers on the Spot!

Securitas Security Services USA, Inc. • Hebron, KY • 3h ago

Management & Administrative

3h ago

Go to Apply

Open Interviews for Entry Level Security Officers - Offers on the Spot!

Securitas Security Services USA, Inc. • Cincinnati, OH • 3h ago

Management & Administrative

3h ago

Go to Apply

Open Interviews for Entry Level Security Officers - Offers on the Spot!

Securitas Security Services USA, Inc. • Highland Heights, KY • 3h ago

Management & Administrative

3h ago

Go to Apply

Territory Sales Manager

BlueStar Inc. • Hebron, KY • 9h ago

Management & Administrative

Company OverviewBlueStar is a leading global solutions-based distributor of point-of-sale, bar-coding, data collection, radio frequency identification (RFID), and wireless mobility products. BlueStar works exclusively wi...

9h ago

Go to Apply

Project Safety Manager - Cincinnati

Turner Construction Company • Cincinnati, OH • 1d ago

Management & Administrative

Division: Cincinnati Main Project Location(s): Cincinnati, OH 45202 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Environmental Health and Safety...

1d ago

Go to Apply

Human Resources Intern

Barnes Group Inc • West Chester, OH • 1d ago

Management & Administrative

Description Key Responsibilities Support the onboarding process for new hires, including preparation of materials. Assist in developing and documenting HR standard work, onboarding workflows, and training procedures. Par...

1d ago

Go to Apply

Manager Trainee $48-$50K/YR ($16/HR+Bonus+OT)

84 Lumber Company • Cleves, OH • 1d ago

Management & Administrative

Overview Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the minds...

1d ago

Go to Apply

Firefighter Asst. Chief (Greensburg, IN)

Vallen Distribution, Inc. • Cincinnati, OH • 1d ago

Management & Administrative

Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive comp...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.