InSite Operations Mgr II

HPC Industrial • Long Beach, CA • 1h ago

HPC-Industrial , powered by Clean Harbors, in Long Beach, CA is looking for an Operations Manager to join their safety conscious team! This team member will plan, lead, organize and coordinate all duties associated with daily branch operations to include but not limited to improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded. Transitioning Military , this is a great opportunity to leverage your skills and training as you return to civilian life.

PLEASE READ ALL KEY RESPONSIBILITIES - YOU MAY BE A GREAT FIT!!!!

Why work for HPC-Industrial?

Health and Safety is our #1 priority and we live it 3-6-5!

Competitive wages

Comprehensive health benefits coverage after 30 days of full-time employment

Group 401K with company matching component

Opportunities for growth and development for all the stages of your career

Generous paid time off, company paid training and tuition reimbursement

Positive and safe work environments

Skills and Experience:

Coordinates and manages group activities and interactions with other divisions

Coordinate scheduling of personnel and project assignments

Conducts and supervise staff meetings.

Approves all accounts payable / accounts receivable for payment.

Reviews monthly PNL statements and all applicable discrepancies.

Performs revenue forecasting.

QA/QC's all specialist work.

Oversees customer service responsibilities for office.

Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.

Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial's HR policies, practices, and procedures.

Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

Bids and/or assists in the bidding of industrial services projects.

Assists in the planning and scheduling of projects.

Review status reports and modifies schedules or plans as required.

Prepares reports for management, client, or others.

Confers with personnel to provide technical advice and to resolve problems.

Coordinates project activities with activities of government regulatory or other governmental agencies.

Ensures customer receives cost effective services in accordance with contract provisions.

Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.

Primary liaison between customer and HPC Industrial operations in resolving service issues

Cultivates quality relationships laterally and above primary contact to retain clients.

Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.

Performs other duties as assigned

What does it take to work for HPC-Industrial?

High School diploma or equivalent required.

5+ years industrial cleaning experience of which 2 have been served in a management capacity.

Experience in the applicable utilization of standard/specialized industrial cleaning equipment.

Ability to efficiently/effectively schedule equipment/personnel for daily maintenance/project work.

Successfully resolve customer/employee complaints.

About HPC-Industrial

HPC-Industrial , a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

HPC-Industrial is an equal opportunity employer.

HPC-Industrial is a Military & Veteran friendly company.

*HPC

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