FRONT DESK AGENT

Saratoga Casino Hotel • Natchez, MS • 20h ago

EDUCATION: High School Diploma or equivalent required.

EXPERIENCE: Minimum of one (1) year prior experience in guest service capacity preferred.

Excellent guest service skills; attentive and detail oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Effective communication skills with the ability to communicate with both guests and co-workers. Must have basic math skills with the ability to accurately handle cash and process sales transactions. Prior computer experience with Microsoft office and e-mail required, point of sale system experience preferred.

SCHEDULE REQUIREMENTS: Required to work flexible hours based on needs of the business.

JOB RESPONSIBILITIES:

Greet guests upon arrival.

Performs guest check-ins and check-outs, dispenses room keys.

Receives payment from guests for room accommodations.

Processes/posts transactions associated with guests stays including incidental charges.

Coordinates with bell person for guests luggage transfers to rooms.

Coordinates with housekeeping/maintenance for availability and readiness of rooms.

Answers guest questions regarding facility and surrounding area.

Acts as a sales member for promotion of internal events, dining, and packages.

Forwards guest mail, package and deliveries to appropriate rooms.

Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages.

Completes assigned check lists and projects for scheduled shift.

Assists with other front desk duties as assigned.

Promotes outstanding customer relations.

Other:

Occasional lifting/carrying of up to 25 lbs.

Frequently required to stand and walk; ability to stand and remain stationary for entire length of shift.

Similar Jobs

(Seasonal) Maintenance Worker

National Park Service • Natchez, MS • 1w ago

Retail & Hospitality

Summary A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be co...

1w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Natchez, MS • 1w ago

Retail & Hospitality

174519BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

1w ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Natchez, MS • 2w ago

Retail & Hospitality

174378BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

2w ago

Go to Apply

Assistant Manager II

Family Dollar • Natchez, MS • 3w ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

3w ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Jonesville, Louisiana, US • 8h ago

Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $2...

8h ago

Go to Apply