Requisition ID: [[id]] Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Important Information Posted range is $60,000-68,000 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. This position may be eligible for annual incentive pay and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role Provide system support and guidance to a wide range of stakeholders in both Supply Chain and in the operations organizations. Customer oriented role with a focus on solving business partner needs in a timely and effective manner. Provide customer solutions related to a range of Supply Chain products in SAP, travel, and in other procurement solutions. Position may verify purchase requests are complete, accurate and in accordance with key processes and policies before releasing purchase orders. Key Accountabilities Work cross-functionally to ensure operational excellence across all procurement activities while assisting and facilitating internal and external audit requests. Develop process and technical expertise (SAP) to carry out ongoing address book maintenance, supplier on boarding, supplier certificate of insurance database, administer collection of COIs and catalog management. Provide feedback and training to improve Business Partners understanding and execution of the purchase order process along with troubleshooting problematic transactions and resolve issues in a timely manner. Supplier qualification administration including key point of contact for new vendor requests Develop business requirements and implement system automation in support of a self-service model Manage and validate vendor information to ensure efficient and accurate payments to all approved suppliers (W9, EFT, addresses, etc.), retain all supporting documentation Support the State Procurement and National Procurement in improving purchasing processes to reduce cost, increase total value, and improve supplier relationships Assist travelers with account set-up guidance, response to travel guideline questions/interpretations Knowledge/Skills Knowledge of purchasing processes from Supplier creation to goods receipt. Utility industry accounting conventions Utility business needs Knowledge of financial analysis techniques Knowledge of payment terms Knowledge of Sales and Use Tax Customer service SAP procurement systems SAAS Procurement platforms Microsoft Office suite; Word, PowerPoint, Excel, Access, Outlook Strong Interpersonal skills and organizational skills Verbal and Written Communication Skills and reading for comprehension Individual Contributor Experience/Education High School Diploma or equivalent required Minimum 2 years customer service or procurement experience. Utility business experience preferred. Work Environment Indoor Office Environment Hybrid work schedule 3 days in the office 2 days offsite. Travel Requirements Infrequent travel required Active State Driver's License required with the ability to pass a motor vehicle report. Competencies Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates Join American Water...We Keep Life Flowing American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
