Waveguide
Salary: $82,500 - $95,000
This is a remote role, with an ideal candidate based in the Dallas, TX metro area.
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.
Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients' technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.
At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients' needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we're only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.
Job Summary
We are currently seeking qualified candidates for an immediate opening to join our team as a construction consultant in the Dallas Metro. This full-time position is anticipated to be remote, with regular travel to project sites and client locations.
The construction consultant is accountable for the successful delivery of technology consulting projects during the contract administration phase. This role verifies that infrastructure, audiovisual systems, and structured cabling installations align with contract documents, design intent, and industry standards. Serving as a link between design and field execution, the construction consultant leads site observation, validation, and commissioning activities; coordinates with AV integrators and contractors; and supports RFI and submittal workflows to resolve issues early and reduce delivery risk. Through disciplined oversight, clear communication, and a hospitality-forward approach, the role ensures systems are technically sound, operationally ready, and aligned with client expectations.
KEY RESPONSIBILITIES
Coordination and Communication
AV Integrator Management: Coordinate with AV integrators and contractors to facilitate installation, testing, and handover of technology systems. Manage punch lists and track issue resolution. Assist with AV integrator coordination meetings and notes.
RFI and Submittal Management: Assist in receiving, reviewing, and responding to RFIs (Requests for Information) related to contract administration and project submittals. Request team member assistance as needed, ensure final response accuracy, return responses promptly, and maintain the RFI and Submittal logs for tracking and accountability.
Contract Administration Coordination: Collaborate with design teams, contractors, and project stakeholders to resolve field issues and maintain alignment between construction and installation activities and technology goals.
Client & Team Communication: Communicate project status, field issues, and solutions to internal teams and clients. Provide technical guidance and support during construction and commissioning phases.
Technical Documentation & Reporting: Prepare and submit timely site observation and commissioning reports. Maintain accurate records of field conditions, test results, and system performance.
Validation and Verification
Site Observation & Compliance: Conduct regular site visits to verify infrastructure, AV, and structured cabling installations comply with construction documents and specifications. Document findings, identify deviations, and recommend corrective actions.
Structured Cabling Observation: Observe and document structured cabling installations, ensuring alignment with design intent and industry standards.
Audiovisual Verification: Develop and execute AV test plans and manage validation testing of audiovisual (AV) systems at both offsite and on-site facilities on behalf of our clients. Carry out comprehensive testing and troubleshooting to confirm system performance and functionality. Verify that installation and operation of technology systems adhere to construction documents and project specifications.
Quality Assurance: Review installation practices and completed work for adherence to standards. Support QA of AV and structured cabling installations.
Operational readiness support: Support system turnover and initial adoption by assisting with client training sessions, operational handoff activities, and early-stage issue identification, ensuring technology systems are understood, usable, and ready for day-one operation.
Internal Responsibilities
Team contribution: Contribute to Waveguide's internal knowledge base and consulting community by sharing lessons learned, best practices, and technical insights from construction-phase engagements.
Process ownership and improvement: Take ownership of construction-phase consulting workflows, proactively identifying opportunities to improve observation practices, testing rigor, documentation quality, and coordination efficiency. Challenge assumptions and recommend improvements that increase consistency, reduce rework, and strengthen delivery outcomes.
Professional Growth: Pursue ongoing professional development and contribute to the organization's knowledge base as a subject matter expert (SME).
Travel: This position requires frequent local and domestic and occasionally international travel, sometimes up to 50%, to perform site observations, attend coordination meetings, and support project delivery.
Responsible Use of AI Tools: Ensure responsible use of web-based AI tools, with a strong understanding of and adherence to data protection and privacy best practices.
QUALIFICATIONS
3 to 6 years of relevant professional experience managing professional AV/IT projects, preferably as an independent consultant
Four-year or higher degree in a relevant technical field (BSEE)
AVIXA Certified Technology Specialist (CTS) professional certification, CTS-I preferred
Demonstrated construction-phase technology consulting experience, including RFI responses, site observations, field issue identification, contract administration, and clear documentation such as observation and commissioning reports, issue logs, and test results.
Proven ability to develop and execute audiovisual system test plans, commission performance, and resolve field issues while balancing design intent, constructability, schedule, and client expectations.
Experience overseeing AV integrators and specialty contractors, reviewing installation quality, managing punch lists, and coordinating during testing and turnover, with strong knowledge of industry standards and best practices (AVIXA, BICSI, TIA, manufacturer guidelines).
Comfort operating in client-facing construction and commissioning environments, delivering technical guidance with professionalism, confidence, and a hospitality-forward mindset.
Suitable environment for audio and video calls, remote work anticipated when not traveling
50-60% travel anticipated (combination of local day trips and some domestic and international travel)
Required Core Competencies
Strong computer skills with proficiency in all MS Office applications
Advanced proficiency in MS Suite, Bluebeam, and relevant AI tools.
Ability to perform basic mathematics in a business environment
Strong understanding of commercial/institutional technology applications and operations and their integration within building design and construction environments, including audio systems, video display technology, unified communications, digital signage, networked signal distribution, complex automation and control, and typical building systems such as HVAC, electrical, lighting, building controls, and security.
Commitment to relevant ongoing professional development and technical training
Ability to manage multiple projects and deliverables and shift priorities as necessary
Ability to communicate clearly both verbally and in written form
Ability to absorb and understand written business communication and respond professionally and hospitably in every situation
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Waveguide are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Waveguide.pdf) or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Waveguide.pdf
Applications are accepted on an ongoing basis.
Waveguide maintains a drugfree workplace.
Req ID: 1509881
Waveguide
XUE BAI
[[req_classification]]
