Senior Data Processing Analyst (DOF-STT)

Division of Personnel Government of the VI • St Thomas, VI • 21h ago

Under direct supervision, the Senior Data Processing Analyst provides support for a variety of Management Information System operations, including, terminal processes for major Enterprise Resource Planning (ERP) system, STATS operations, and provides lead worker style functional support to end-users within the data processing environment. Considerable judgment is exercised for the completion of processes, such as disbursements of A/P and payroll checks.Work is primarily assigned through MIS operations schedule, and/or the Helpdesk, and is reviewed through the end product and desired results by the Operations Supervisor.

Duties and Responsibilities:

DUTIES (NOT ALL INCLUSIVE)

Processes payroll, accounts payable, income tax refunds, and other checks and ACH payments as required, per the division's schedule;

Processes ACH payment data and submits to respective banking institution, or Treasury Division, as necessary;

Processes data intended for interfacing with ERP for transaction processing (import and export of electronic data), such as (but not limited to) payroll direct deposits, payroll deductions, A/P direct deposits, tax refunds direct deposits, employee social security wage reports, as requested by end-users, both internal and external;

Generates reports, hardcopy or electronic formatted, as a result of check runs, and other ERP/STATS terminal processing;

Assists with developing and implementing document processing workflows/business rules to accommodate end-user (department and agency) requests;

Maintains logs of operational tasks, and program defects and provides logs for management review; software to keep track of incoming work requests, and update the Helpdesk system with status/resolution of open ticket items.

Provides guidance to lower level employees who may have issues working the system.

Records functional errors and program defects and consults with technical staff or external support for resolutions.

Works with end-users (and software providers, as necessary) to resolve user issues regarding data input, inquiries and reports processing in the ERP, STATS, (and legacy Financial Management System environment);

Reviews, updates and maintains operational/procedural manuals to keep pace with evolving MIS operations.

Establishes and maintains work standards so that lower-level or new employed may follow in the absence of the immediate supervisor.

Provides end-users with functional solutions, techniques and tips for ERP/FMS processing;

Performs liaison work on behalf of supervisor with others;

Performs other related duties as required.

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