Child Support Specialist

SHAWANO COUNTY • Shawano, WI • 1d ago

JOB REQUIREMENTS: Job Summary: The Child Support Specialist is
responsible for maintaining a caseload of approximately 600 or more
cases, acting independently to carry out the duties of the position on a
daily basis. A Specialist is required to facilitate and expedite local,
state, and federally mandated processes within federally mandated time
lines. The Specialist is responsible for implementing and maintaining
the Child Support IV-D program. The position has very technical and
complex duties. Essential Duties and Responsibilities: -Draft Motions,
Warrants, Orders to Show Cause and Affidavits for personal service prior
to court hearings; negotiate stipulations toward resolution of support
issues to eliminate the need for court hearings; prepare and submit
Orders to the Court for signature: secures and enforces various Court
orders through Income Withholdings and Interstate Orders. -Prepares,
researches and support the functions of the Corporation Counsel for
presentations before the court. Testify in court as necessary. -Review
all Child Support orders every 33 months, upon request of the
participant, or when a significant change of circumstances deems it
necessary pursuant to the 1988 Family Support Act. -Maintain computer
literacy and understanding of up-to-date functions of the KIDS system,
the CARES system, Internet and the data exchanges that are contracted by
the State and Federal Bureaus of Child Support for local agencies.
-Analyze and utilize data to locate absent participants, employers,
assets and income for the purpose of establishing and/or enforcing
support obligations. -Work with other states to first determine the
jurisdiction when there may be an issue of multiple orders in multiple
states to determine controlling order. Coordinate efforts with other
states to establish, enforce and modify child support orders pursuant to
the Uniform Interstate Family Support Act. -Maintain confidentiality
while answering telephone calls and questions from walk-in clients
relating to child support and maintenance accounts. Log all information
received into the appropriate databases and inform other agencies as
needed. -Review personal, business, federal and state tax returns and
financial statements. -Updates employment addresses and employer
information. -Receipts monies for purge payments, NIVD application fees,
filing fees and completes coupons. Logs payment in receipt book and
gives client receipt of payment. -Interpret the individual payroll
statements to determine gross income and must be able to identify
deviations of gross income resulting from deferred compensation and
cafeteria plans. -Attend training and conferences required to keep
current with changes in state and federal laws to remain in full
compliance. -Ensure that participants involved in any legal court action
or administrative enforcement action receives due process according to
federal and state laws. -Monitor case financials and timelines for
administrative enforcement issues such as lien docket, credit bureau
reporting, license suspension, passport denial and financial account
seizure. Ensure that support payments are paid and inform appropriate
agencies of amounts collected as required. -Make appropriate decisions
while maintaining composure in an often-stressful work environment.
-Work cooperatively with attorneys, family court commissioners, judges,
probation officers, law enforcement personnel, employers and government
agencies (local, state, federal, and interstate). -Monitor the payments
of the caseload, often reconciling and locating misapplied payments by
the federally mandated centralized receipt and disbursement center, the
Wisconsin Support Collections Trust Fund. Audit accounts that are
disputed and determine arrearages. -Pursue reimbursements of expenses
incurred by mother and child while on State funded Medical Assistance.
-Initiate and enforce orders for health insurance for the minor children
of the participants. *** APPLICATION INSTRUCTIONS: Apply Online:
www.co.shawano.wi.us

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