Summary The Phoenix Health Care System is currently recruiting for an Associate Director of Resources position. The incumbent is a full member of the PAVAHCS senior management team, and works daily with the Director, Assistant Director, Chief of Staff and Nurse Executive. This position reports directly to the Medical Center Director. Responsibilities The Phoenix Health Care System is a Level 1a and offers a full range of patient-care services to over 100,000 Veterans. Geographically, Phoenix VA is considered among many as a desirable living location with all of the attributes of a large metropolitan complex.In addition to the above duties and responsibilities, the incumbent will: Demonstrate knowledge of fiscal management principles and an understanding of government and agency wide budget systems as well as an acute awareness of the cost of medical equipment, supplies, and services. Make final decisions and identify sources of funding with varying and uncertain budgets. Manage available resources within direct line of authority, including; personnel, space, supplies and equipment, services, and funds, and establishes priorities for distributing resources based upon program needs and requirements. Assure that administrative policies and programs are coordinated with and in support of clinical activities; especially, in meeting requirements of accrediting agencies such as: The Joint Commission, Office of Inspector General, Commission on Accreditation of Rehab Facilities, Occupational Safety and Health Administration, and the College of American Pathologists. Serve as the facility subject matter expert and actively participates at the local, regional, and national levels on key budget and resource decisions. Foster an environment which enhances employee morale, sense of pride, and appreciation of their worth to the organization in order to increase employee productivity and retention. Establish minimum standards for quality and productivity; direct program implementation; direct quality and/or productivity programs for the facility. Take action regarding disciplinary cases and problems involving key employees; develop, evaluate/adjust organizational structures and/or management systems for administrative services. Investigate and respond to employee grievances and dissatisfactions in order to resolve conflicts. Advise, counsel, or instruct subordinate employees on complex administrative matters; resolve complaints, effect disciplinary actions and approve leave for Service Chiefs. Participate in public speaking engagements, meetings, and public relations events as an executive leader and representative of the Director and the Healthcare System. Establish and maintain good relations with various civic and professional groups, service organizations, accrediting agencies, volunteer groups, news media and the community. Promote and project an atmosphere of quality patient care, both within the facility and in contacts with the public. Resolve and soothe complaints from patients, family members or service organization representatives. Handle letters of inquiry and complaint from congressional offices, VA Central Office and third parties. Support the Green Environmental Management System to remain in compliance with all Federal, state and local environmental; public health; and resource protection laws, regulations and Veterans Affairs requirements. Implement and complete internal audits and reviews. Lead in the development and implementation of long-range and short-range policies and plans for the facility, giving much consideration to the administrative and clinical policies, standards and requirements of accrediting bodies and impacts to other area hospitals and the community. Provide information, resolve conflicts, and/or problems that may arise and assure management officials are familiar with the negotiated agreement. Review and ensure quality assurance and quality improvement progress to meet future patient care needs. Serve on or chairs strategic planning committees and leads on-site meetings with other agencies and program officials. Work Schedule: Full-Time, Monday-Friday, 8:00 am - 4:30 pm Telework: This position may be authorized for AD-HOC telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Associate Director for Resources/PD99902-S Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Management ability to delegate authority, evaluate and oversee people and programs, recognize and adapt to changing priorities; and Knowledge of the interrelationships and interdependencies among various medical and administrative services and programs. You will be rated on the following Competencies for this position: Budget Administration Personnel and Human Resources Public Service Motivation Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This position requires that the incumbent travel for aa significant mount of time (25% or less) both within the Network's geographic area as well as for national meetings. The work environment is sedentary, within an administrative office. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
