Disneyland Resort Hotels - Pool Concierge - Part Time

The Walt Disney Company • Anaheim, CA • 3h ago

The Pool Concierge team is responsible for providing exemplary Guest Service at the Hotels of the Disneyland ® Resort! They play a crucial role in the resort's goal of exceeding high Guest expectations by engaging with Guests, anticipating their needs, and providing a personalized experience.

Responsibilities :

Actively greet Guests as they enter the Pool area and assist in locating and setting up seating for them?

Promote teamwork and cultivate a harmonious working climate?

Recognize and address potential intoxicated or disorderly Guests?

Accurately handle and report employee Guest accidents?

Respond accurately to any hotel emergency or safety situation?

Maintain Pool area by aligning lounge chairs, filling water stations, picking up towels, replacing towels, etc.?

Focus on Guests as the top priority to be aware of their needs at all times and respond immediately to all requests?

Greet Cabana Guests upon arrival, escort to their Cabana, and notify the server?

Acts as a liaison between the Guests and any department necessary, Resort wide?

Assist with dining/event reservations, room readiness, sunglasses cleaning - passing of amenities - replenishing/straightening of towels etc.?

Maintain cleanliness and order of the Fitness Center

Basic Qualifications :

You must be at least 18 years of age to be considered for this role

Possess a positive, polished, outgoing, and friendly personality?

Strong technical abilities?

Ability to work cohesively with other Cast as part of a team?

Strong written and verbal communication skills?

Passion for serving others and proven problem-solving skills while maintaining professional etiquette?

Ability to partner efficiently with other operating departments?

Proven ability to prioritize and coordinate work assignments?

Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures?

Ability to work a flexible work week including nights, weekends, and holidays?

Preferred Qualifications:

One year of experience in a customer service or restaurant environment

Additional Information :

SCHEDULE AVAILABILITY

Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.

SUBMITTING YOUR APPLICATION

After clicking " Apply Now " below, the employment application will open in a new window. Please complete ALL pages of the application by clicking " Next " on each page, then " Submit " on the final page.

KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $28.25 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits **.

Job ID:** 1335064BR

Location: Anaheim,California

Job Posting Company: "Disneyland Resort"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Similar Jobs

Merchandise Operations Lead

Industrial Color • Los Angeles, CA • 3h ago

Retail & Hospitality

Industrial Color is hiring a Merchandise Operations Lead to own and scale merchandise workflow operations for one of our largest and most complex eCommerce production accounts. This is a high-impact operational leadershi...

3h ago

Go to Apply

Retail Print Sales Specialist

Staples • Cypress, CA • 4h ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

4h ago

Go to Apply

Retail Sales Supervisor

Staples • Cypress, CA • 4h ago

Retail & Hospitality

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engagin...

4h ago

Go to Apply

Retail Sales Associate - Part Time

AutoZone, Inc. • Torrance, CA • 4h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

4h ago

Go to Apply