FROSCH - ITA Travel Specialist II

JPMorgan Chase • New York, NY • 2h ago

As Chase Travel continues to expand, we have a terrific opportunity for an experienced Travel Advisor. We are driving success in a diverse and collaborative culture with a commitment to creating an environment with opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are looking for best-in-class talent who are passionate, entrepreneurial, and customer-focused.

As an ITA Travel Specialist II within the Valerie Wilson Travel (VWT) team, you will be responsible for crafting detailed itineraries, coordinating concierge services, and managing supplier relations. Your expertise in travel and lifestyle servicing or the luxury/hospitality industry will be essential. This position is perfect for a tech-savvy, detail-oriented quick learner eager to advance in the luxury travel sector.

This role is part of the Administrative Support Services business unit within the Chase Travel Group. This team is dedicated to supporting the businesses of Independent Travel Advisors (ITAs) with FROSCH/VWT. You will be working with seasoned advisors on travel related bookings, administrative tasks, and client facing interactions.

Job responsibilities

Research, design, and book custom travel programs including tours, cruises, flights, hotels, insurance quotes and concierge services

Maintain high-touch, white-glove service throughout the client journey

Assist in crafting seamless, end-to-end itineraries using tools AXUS and online platforms

Create polished, detail-oriented client communications including proposals, confirmations, and VIP welcome letters

Reconfirm bookings and follow up post-travel to ensure satisfaction and build lasting relationships

Liaise with DMCs, concierges, and hotel staff to coordinate activities, transfers, dining, and other client preferences

Communicate with suppliers by phone or email to verify rates, availability, room configurations, amenities, and benefits

Provide thorough documentation, file management, and calendar tracking to ensure nothing falls through the cracks

Enter and maintain data in CRM tools and trip management platforms and contribute to social media and website content updates as needed

Support lead advisor in daily operations

Attend industry webinars and training to stay up to date on destinations and trends

Required qualifications, capabilities, and skills

Excellent organizational and time-management skills with attention to detail

Impeccable communication skills-written, verbal, and professional demeanor

Strong research and problem-solving capabilities

Computer savvy and fast learner

Familiar with ChatGPT and automation tools

Passion for travel and knowledge of global destinations

Preferred qualifications, capabilities, and skills

Bachelor's degree

Minimum 2 years in the travel industry or high-end hospitality

Prior concierge service experience

Social media or marketing skills

Familiarity with itinerary building apps

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

NJ $20.32 - $31.32 / hour; CT $22.50 - $31.32 / hour; MD $22.50 - $31.32 / hour; Washington,DC $25.00 - $31.32 / hour; IL $20.32 - $30.01 / hour; MN $20.32 - $30.01 / hour; CO $20.32 - $30.01 / hour; NV $20.32 - $26.84 / hour; WA $20.32 - $31.32 / hour; CA $20.32 - $31.32 / hour; HI $22.50 - $30.01 / hour; RI $22.50 - $30.01 / hour; NY $20.32 - $31.32 / hour

Similar Jobs

Sr. Data Engineer

Contact Government Services, LLC • New York, NY • 13min ago

IT & Engineering

Sr. Data Engineer Employment Type: Full-Time, Mid-level Department: Business Intelligence CGS is seeking a passionate and driven Data Engineer to support a rapidly growing Data Analytics and Business Intelligence platfo...

13min ago

Go to Apply

COLLEGE AIDE - INFORMATION TECHNOLOGY

City of New York • New York, NY • 1h ago

IT & Engineering

Job Description The NYC Law Department is seeking currently matriculating college students for the position of College Aide in its Information Technology Division. The responsibilities for this position include, but is n...

1h ago

Go to Apply

Data Engineer | Power

Gecko Robotics • New York, NY • 1h ago

IT & Engineering

Role at a GlanceAs a Data Engineer, you will build and evolve the data backbone of an AI-first product spanning document intelligence, time-series IoT data, and agentic AI systems. This is a highly hands-on, end-to-end r...

1h ago

Go to Apply

Business Data Analyst

City of New York • New York, NY • 2h ago

IT & Engineering

Job Description NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providi...

2h ago

Go to Apply

Physical Security Technician

The Trustees of Columbia University in the City of New York • New York, NY • 2h ago

IT & Engineering

Job Type: Officer of Administration Regular/Temporary: Regular Hours Per Week: 35 Salary Range: $70,000 - $75,000The salary of the finalist selected for this role will be set based on a variety of factors, including but...

2h ago

Go to Apply

Physical Security Technician

The Trustees of Columbia University in the City of New York • New York, NY • 2h ago

IT & Engineering

2h ago

Go to Apply

Engineer Transmission Line

Mott MacDonald Group • New York, NY • 4h ago

IT & Engineering

At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As one of the largest employee-owne...

4h ago

Go to Apply

Principal Engineer

Pfizer • New York, NY • 5h ago

IT & Engineering

Use Your Power for Purpose Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing innovative and impactful technology solutions across all functions from research to manuf...

5h ago

Go to Apply

Resident Engineer

The LiRo Group • New York, NY • 5h ago

IT & Engineering Sponsored

We have an immediate need for an Resident Engineer in New York City, NY . Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's...

5h ago

Go to Apply

Central Processing Technician II

Memorial Sloan Kettering Cancer Center • New York, NY • 5h ago

IT & Engineering Sponsored

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.