Service Account Manager

Southland Industries • Haltom City, TX • 2h ago

Position Summary

Responsible for growing overall service business by prospecting in assigned market territory to develop and cultivate new "existing building" "owner direct" customers.

Position Details

Primarily responsible for growing our overall service business by prospecting in assigned market territory to develop and cultivate new "existing building" "owner direct" customers.

?Sells new service maintenance agreements and truck-based service & project work.

?Proactively manages the service sales process to close sales, including prospecting, qualifying, customer's setup and procurement process, proposals, presentations, as well as handling questions and objections.

?Develops and maintains positive relationships within assigned customer accounts. Oversees the sales process and acts as a "One Southland" point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.

?Maintains regular communication with customers. Coordinates with Service team to ensure customer satisfaction. Promptly addresses concerns and advocates for customers when performance or billing issues arise.

?Continuously generates new sales by using existing and potential customer networks and social networking.

?Identifies new business opportunities acting as the customer's building solutions partner for all areas of locally provided service offerings.

?Develops and executes customer account plans for key and target customers.

?Proactively contributes to the maintenance agreements renewal process, while seeking to increase scope and/or value prior to renewal.

?Achieves annual sales plan within approved cost budgets and target gross profit levels, meeting required sales and sales activities.

?Partners with Service Supervision and Technicians for repair and replacement opportunities.

?Maintains Sales Pipeline of opportunities and sales tracking - communicating with operations for forecasting and turnover mtgs.?? ??

Qualifications

Bachelor's Degree in relevant field or equivalent training and experience, such as trade-level training or industry experience

?2+ years of direct relevant experience?

??Strong knowledge of service policies, procedures and capabilities

?Strong verbal and written communication, including presentation skills

?Strong customer service skills and ability to develop customer relationships

?Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts (existing and new)

?Solid negotiation skills

?Strong collaboration skills internally and externally, with strong problem-solving abilities

?Frequent travel to job sites within assigned region

?Strong Microsoft Office skills, including Excel, Word and PowerPoint.

?Solid knowledge of CRM?

Benefits

As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family:

401(k) plan with 50% company match (no cap) and immediate 100% vesting

Medical, dental, and vision insurance (100% paid for employee)

Annual bonus program based upon performance, achievement, and company profitability

Term life, AD&D insurance, and voluntary life insurance

Disability income protection insurance

Pre-tax flexible spending plans (health and dependent care)

Paid parental leave

Paid holidays, vacation, and personal time

Training/professional development opportunities and company-paid memberships for professional associations and licenses

Wellness benefits

About Southland Industries

As one of the nation's largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you're engaged, challenged, and valued, apply now to join our dynamic team.

To learn more about careers at Southland, explore our career opportunities (https://southlandind.foleon.com/experienced-professionals/brochure/) , follow us on social media (https://www.linkedin.com/company/22132/?trk=tyah) , and check out our website (https://southlandind.com/) .

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

Contingent Employment: All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time.

External Agency Announcement : Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS).

Required Skills

Required Experience

Similar Jobs

Receptionist

Southland Industries • Fort Worth, TX • 12min ago

Management & Administrative

Position Summary Are you looking for an opportunity to build upon your amazing administration skills and experience and help support an office of hard-working, fun and collaborative people? If yes, then we want to hear f...

12min ago

Go to Apply

Security Officer - Warehouse

Allied Universal • Fort Worth, TX • 17min ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

17min ago

Go to Apply

Logistics Assistant (Temporary)

Safetrust Inc • Irving, TX • 25min ago

Management & Administrative

Safetrust is seeking a Temporary Logistics Assistant to support day-to-day warehouse and fulfillment operations. This role will assist with shipping, receiving, inventory management, and occasional product reprogramming....

25min ago

Go to Apply

Armed Security Officer (3 Years Experience Req.) Aviation Facility

Allied Universal • Fort Worth, TX • 8h ago

Management & Administrative

8h ago

Go to Apply

Agile Project Manager - Software Engineer Stf - Level 4

Lockheed Martin • Fort Worth, TX • 14h ago

Management & Administrative

Description: We are Lockheed Martin You will be the Agile Project Manager for the F-35 MPE (Mission Planning Environment) Team, responsible for designing and developing cutting-edge mission planning system for the F-35 P...

14h ago

Go to Apply

Electrical Project Manager

Actalent • Fort Worth, TX • 17h ago

Management & Administrative

Job Title: Electrical Project ManagerJob Description We are seeking a highly skilled Electrical Project Manager to oversee and manage multiple contracts, budgets, procurement matrices, and project planning. The ideal can...

17h ago

Go to Apply

Manufacturing Project Manager

Siemens • Fort Worth, TX • 1d ago

Management & Administrative

Job Family: Electrical Products Req ID: 496651 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improvi...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Benbrook, TX • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Arlington, TX • 1d ago

Management & Administrative

Location: 2901 E Pioneer Pkwy, Arlington, Texas 76010 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service R...

1d ago

Go to Apply

Customer Service Representative

Pollo Regio • Grand Prairie, TX • 1d ago

Management & Administrative

Pollo Regio Corporate Office is looking out for a team member in Customer Service who has an excellent customer service experience via email, online chat, social media, and phone. The Representative should be professiona...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.