Outreach for ECM services

TrueCare • Vista, CA • 2h ago

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Enhanced Care Management (ECM) Enrollment Specialist provides comprehensive care management to patients with serious, complex, or chronic health problems or psychosocial issues; screens patients for eligibility and provides referrals to various healthcare programs; and assists with enrollment, explains program benefits, and ensures patients receive needed coverage for continued care. The Specialist works directly with patients, families, community partners, and healthcare providers to develop and implement individualized care plans that address the physical, behavioral, and social drivers of health by providing care coordination, comprehensive transitional care, individual and family support services, crisis intervention, and referrals to TrueCare and external community and social support services. Grant funded through Dec 31, 2026 Responsibilities:

Provide Enhanced Care Management (ECM) services and implement Individualized Care Plans (ICPs) to patients with serious, complex, or chronic health problems or psychosocial issues.
Conduct outreach to potential patients, including mobile outreach to community and field-based locations where individuals live, seek shelter, seek care, or find the most easily accessible within Managed Care Program (MCP) guidelines, to determine eligibility for services; document outreach attempts on a daily basis.
Perform enrollment screening with eligible individuals and assist patients with enrollment in TrueCare programs.
Collect and enter patient personal, medical, and statistical information into electronic health records (EHR) system to ensure effective coordination of care.
Maintain a caseload of patients; perform frequent outreach through field visits, home visits, phone calls, and/or other electronic methods as appropriate to attain updates on patients’ health status and provide effective coordination of care.
Identifies goals for care management with patients; monitors patients’ progress and modifies goals as appropriate.
Facilitate patient access to appropriate medical and specialty providers.
Connect patients to relevant community resources with the goal of enhancing patient health, well-being and increasing patient satisfaction.
Schedule appointments according to clinical and scheduling guidelines.
Document pertinent care management information (e.g., plans, interventions, goals).
Participate in case conferences and periodic meetings as required.
Engage with potential and eligible patients using principles of trauma-informed care and harm-reduction practices.

Qualifications:
•High school diploma or equivalent.
•At least one (1) year of care coordination experience, or one (1) year of referrals experience.
•Bilingual in English and Spanish.
•Knowledge of medical terminology and care coordination.
•Computer proficiency, particularly with electronic health/medical record systems and the Microsoft Office suite, including Outlook and Word.

Preferred Qualifications:

Associate’s degree in social work, human services, counseling, human relations, or a related field.

Benefits:

Competitive Compensation
Competitive Time Off
Low-cost health, dental, vision & life insurance

The pay range for this role $23 to $32.20 on an hourly basis.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Compensation details: 23-32.2 Hourly Wage

PI71234aa390cf-30492-39693406

Similar Jobs

Customer Service Representative

U-Haul • Murrieta, CA • 22h ago

Management & Administrative

Compensation Range: $16.50 to $18.50 Hourly Location: 25086 Jefferson Av, Murrieta, California 92562 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivate...

22h ago

Go to Apply

Customer Service Rep

Penske Automotive • Escondido, CA • 1d ago

Management & Administrative

Penske Collision Center, Escondido, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to...

1d ago

Go to Apply

Account Manager, Commercial Lines

HUB International • Carlsbad, CA • 2d ago

Management & Administrative

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with...

2d ago

Go to Apply

Sales Manager

Penske Automotive • Escondido, CA • 2d ago

Management & Administrative

BMW of Escondido, a Penske Automotive Group dealership, is looking for a Sales Manager to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create...

2d ago

Go to Apply

Administrative Assistant (Part-Time) (55253)

Applied Technical Services, Inc. • Temecula, CA • 4d ago

Management & Administrative

Salary Range $19.00 - $25.00 Hourly Position Type Part Time Indirect Category Administrative Description Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, cer...

4d ago

Go to Apply

Senior Planning and Resource Manager (Park Operations)

LEGOLAND • Carlsbad, CA • 4d ago

Management & Administrative

What you'll bring to the team The Planning and Resource Manager will oversee the operational planning and workforce resource functions to ensure efficient scheduling, staffing, and resource allocation across the attracti...

4d ago

Go to Apply

Sr. Administrative Assistant - Hybrid role

Corza Medical • Del Mar, CA • 5d ago

Management & Administrative

Sr. Administrative Assistant - Hybrid role Location of Work Del Mar, CA Employment Type Full Time Employee Job Description Our mission At Corza Medical, our mission is to champion surgical providers with remarkable servi...

5d ago

Go to Apply

Data Entry Clerk

Robert Half • Poway, CA • 5d ago

Management & Administrative

Description We are looking for a detail-oriented Data Entry Clerk to support our team in Poway, California. This is a contract position requiring exceptional accuracy and efficiency in handling and inputting data. The id...

5d ago

Go to Apply

HR Manager

Robert Half • Valley Center, CA • 5d ago

Management & Administrative

Description A well-established professional services firm in San Diego is seeking an experienced, strategic, and people-centered HR Manager to lead their HR function and serve as a trusted business partner to leadership....

5d ago

Go to Apply

Global Market Development Manager, Monoclonal Antibodies (mAbs)

ThermoFisher Scientific • Carlsbad, CA • 5d ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Purification and Pharma Analytics (PPA) business unit's goal is to be the undisputed preferred provider of pharma analytics and niche p...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.