Marketing Content Production Manager

U.S. Bank • Cincinnati, OH • 4h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The Content Production Manager is a pivotal member of the marketing team, responsible for orchestrating the end-to-end content creation workflow processes. This role ensures the seamless execution of the editorial calendar, oversees content workflows, and upholds quality, brand consistency, and compliance across all deliverables. This individual manages intake, workflow, and calendar processes, supporting the NA Marketing content teams for North America.

Key Responsibilities

Editorial Calendar Management: Maintain and execute the editorial calendar, ensuring all content initiatives align with strategic marketing priorities and deadlines.

Content Workflow Oversight: Manage content creation workflows from intake to approvals and execution, coordinating cross-functional reviews with stakeholders, SMEs, and compliance teams.

Quality and Brand Control: Uphold rigorous quality standards and brand guidelines across all content, providing final review and approval to ensure consistency and accuracy.

Content Governance and Compliance: Govern all content for accuracy, regulatory compliance, and adherence to legal and industry standards.

Workflow Optimization: Continuously refine and optimize content review, approval, and distribution processes to maximize efficiency and minimize bottlenecks.

Traffic Coordination: Act as the central coordinator for content intake, workflow tracking, compliance reviews, and calendar management, ensuring transparency and accountability at every stage.

Basic Qualifications

Bachelor's degree, or equivalent work experience
Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results

Preferred Skills/Experience

3+ years' experience in marketing operations, content management, or editorial workflow coordination.

Strong organizational and project management skills with a proven track record of meeting deadlines and managing multiple projects simultaneously.

Excellent communication and interpersonal skills, with the ability to collaborate across functions and manage internal stakeholders.

Demonstrated attention to detail and commitment to quality and brand integrity.

Experience with content management systems (CMS), editorial calendars, and workflow tools.

Preferred understanding of content governance and working in a highly regulated industry.

Ability to analyze and optimize processes for efficiency and effectiveness.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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