Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Consulting Software License Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Consulting Software License Analyst to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
Position Summary
As a member of the Software Asset Management team (SAM) that focuses on maintaining software license compliance and software optimization for enterprise desktop, server and cloud environments, this role is primarily responsible for governance of HCA Healthcare's Microsoft Enterprise Agreement (EA). Role is the organization's subject matter expert on the Microsoft EA and the associated products, custom contract terms and non-standard use rights. Individual collaborates with other HCA Corporate teams to develop and maintain Microsoft product strategies, standards of use, and software request processes to facilitate appropriate distribution and use of Microsoft software products. Individual provides guidance and recommendations to the organization for the most optimal, cost effective, license compliant method of architecting the use of Microsoft products. In collaboration with the SAM managed services partner and other SAM team members, individual is responsible for leading enterprise license reporting in support of Microsoft license optimization and compliance risk mitigation activities, providing guidance and recommendations on annual Microsoft license true-ups, developing annual Microsoft EA budget and chargeback directives and supporting Microsoft EA negotiations as required.
Major Responsibilities:
Provide subject matter expertise on the Microsoft Enterprise agreement in addition to any custom contract terms and non-standard use rights that may be applicable to the organization
Collaborate with other HCA Corporate teams to develop and maintain Microsoft product strategies, standards of use, and software request processes to facilitate appropriate distribution and use of Microsoft software products
Collaborate with Service Management and Infrastructure Operations teams to resolve discovery and inventory collection issues as related to Microsoft products
Provide guidance and recommendations to the organization for the most optimal, cost effective, license compliant method of architecting and operationalizing the use of Microsoft products
Monitor and report adherence to Microsoft software license entitlement usage statistics to minimize audit risk to the organization
Participate on cross-departmental advisory committees to address Microsoft software licensing and audit issues
Develop and maintain effective license position reporting for Microsoft products
Identify and make recommendations to optimize Microsoft product license utilization
Lead the analysis in determining annual Microsoft license true-up demands
Present the enterprise Microsoft true-up recommendations to senior leadership
Perform annual Microsoft EA budget analysis
Lead the activity to calculate the Microsoft EA chargeback amounts by business unit and coordinate with HCA IT Finance on development of the annual IT communication directive to the enterprise
Offer best-in-class consulting guidance when working with internal stakeholders from other departments, business units and divisions to address implementation of new or modified Microsoft software licensing models
Identify and help institute cost savings and mitigate risk to the organization from ongoing Microsoft software maintenance and license optimization
Train and mentor resources on the software asset management team
Collaborate with HCA Product Owners of key Microsoft products to understand product usage and raise awareness of significant changes in license terms
Coordinate and lead software license data gathering and analysis in support of Microsoft EA contract negotiations
Create and manage Microsoft vendor relationship and business/technical relationships with VARs
Routine Responsibilities:
Manage the Microsoft vendor relationship
Manage the Microsoft software VAR relationship
Maintain relationships with the SAM managed services partner specific to the needs and requirements of managing Microsoft license positions
Support business owner and stakeholder strategy planning for Microsoft license purchases at an enterprise level
Provide audit defense support for Microsoft server and desktop software products
Support the development of Microsoft ELPs as required
Provide Microsoft software license consulting and guidance to outside and affiliate business owners
Facilitate relationships between the SAM team and enterprise user community for purposes of Microsoft product license use awareness
Maintain knowledge and awareness of most-current Microsoft license product terms, use-rights and end of support / end of life and communicate impactful changes to the organization
Provide Microsoft product and license guidance, as required, to HCA employees who request to purchase Microsoft products to ensure license and standards compliance
Maintain excellent verbal and written communication in addition to outstanding customer service
Performs other duties as assigned
Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."
Education & Experience:
Bachelor's degree Required
Excellent interpersonal skills and the ability to engage with various levels of the organization Required
Excellent analytical skills and attention to detail Required
Excellent verbal and written communication Required
Ability to work both independently and in a team environment in a high volume, fast paced sometimes ambiguous environment Required
Strong executive presence and experience interacting with senior leaders Required
Advanced skills in reading and understanding vendor software contracts and agreements Required
Ability to think both strategically and tactically Required
Advanced Excel skills preferred. Preferred
Subject Matter Expert in Microsoft desktop, server and cloud product licensing Required
7+ years of experience in software license management and Microsoft product licensing Required
Or equivalent combination of education and/or experience
Knowledge, Skills, Abilities, Behaviors:
Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Consulting Software License Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
