ADMINISTRATIVE PROGRAM SPECIALIST A
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ADMINISTRATIVE PROGRAM SPECIALIST A
Salary
$3,127.00 - $6,136.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
OSE-ADMINPROG-022526
Department
Municipal Fire & Police
Opening Date
02/25/2026
Closing Date
3/3/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
At the Office of State Examiner, Municipal Fire and Police Civil Service, we are responsible for administering an effective, cost-efficient civil service system based on merit, efficiency, fitness, and length of service, consistent with the law and professional standards, for firefighters and police officers.
The Administrative Program Specialist A position is a highly responsible position within the Office of State Examiner, Municipal Fire and Police Civil Service, the performance of which includes the exercise of discretion and independent judgment involving major aspects of the Testing and System Resources Division of the agency.
An ideal candidate should possess the following competencies:
Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Driving Results:The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Making Accurate Judgments:The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Initiative:The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
Displaying Expertise:The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving @contexts.
Focusing on Customers:The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Thinking Critically:The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Using Data:The ability to collect, analyze, and use data to generate insights and inform decisions.
Minimum Qualifications
Three years of experience in administrative services; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168090) .
Job Duties and Other Information
Job Duties:
This position will accept, review, approve, deny, and maintain applications for online examinations submitted to the Office of State Examiner for administration through the online platform. The incumbent determines if the applicant meets the minimum qualifications set out in the municipal civil service law. The incumbent must follow the annual legislative session to ensure any changes in the minimum qualifications are implemented in the application process. Incumbent will notify applicants of the approval or denial of online testing eligibility. Coordinates with ProctorU to grant applicants access to the online testing platform. Notifies applicants of equipment requirements necessary for online testing.
Maintain integrity in the online testing process by reviewing reports from ProctorU concerning academic integrity violations and writes recommendations when a potential violation has occurred.
Maintains and updates the statewide eligibility list maintained by the OSE from online testing. Ensures the statewide eligibility list complies with municipal fire and police civil service law. If non-compliance is found, revise the eligibility list to bring it into compliance with the law. Provides reports of eligibility to fire or police chiefs when requested. Provides notification to applicants of test score upon certification by State Examiner. Makes recommendations of any needed modifications/changes in the portal system. Advises the administration when workflow adjustments are needed for improvement in efficiency and/or user experience for the online examination process.
Works closely with the Human Resources Consultant Specialist and Human Resources Consultant Supervisor over Act 38 duties and responsibilities.
This position will serve as a back-up in the following duties:
Score test in a secure, efficient manner and ensure the security of testing materials. Prepare for examinations administered by the OSE with a high degree of independence and accuracy.
Upload data from scoring system and notifies State Examiner when certification of scores is available. Upon completion of the scoring procedure, will analyze the data to determine if a test review is necessary by the Human Resources Consultant Specialist.
Assures examination materials are properly prepared in appropriate order by test, date, and jurisdiction such that a test administrator can properly account for examination materials. Prepare score reports for certifications by the State Examiner to be provided to local municipal fire and police civil service boards. Creates reports by data utilized in the evaluation of exam performance, including statistical analysis of all exams. Provide reports to fire and police chiefs of individual and group analyses of examinations results for the betterment of the services. Ensure all tests material is accounted for and stored in the secure vault at the beginning and ending of each day.
Coordinates program information by maintaining grading database. Will be required to ensure data is accurate. Examine the statistical data related to race and sex for exams and report any potential adverse impact on a protected group. The individual will produce reports and ensuring information integrity. Works closely with the Assistant Division Administrator.
Manage the mail functions of the Office of State Examiner. In managing the mail operations of the OSE the incumbent will ensure all operations and process for mail, including but not limited to review of postage machines, making recommendations for new equipment or machinery, maintain the funds account related to postage, and ensures all quality control. Transfers funds to posting machine through the Postage by Phone program with Pitney Bowes. Retrieves and distributes mail daily.
Manage the printing functions of the Office of State Examiner by reviewing and determining what testing material needs duplication, determining the processes and timelines for duplication necessary for optimization of the processes. The individual will have control to determine any needs necessary to improve efficiency, quality control, and operational processes of the printing responsibilities.
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment (probation in lieu of promotion), promotion, or detail to special duty
Work Schedule: Normal office hours are Monday - Friday, 7:30 AM - 4:00 PM
How to Apply:
No Civil Service test score i s required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Louisiana is a State as Model Employer (SAME) for individuals with disabilities.
Contact Information:
For further information about this vacancy, contact:
Jasmine Worley
Human Resources
Jasmine.Worley@civilservice.la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
02
Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
04
Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?
I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
I make timely, well-reasoned decisions by using available information, @context, and trade-offs.
I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
06
Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Thinking Critically - How do you analyze information and draw meaningful conclusions from it?
I miss key details or oversimplify information, and my conclusions may not be based on evidence.
I try to analyze information, but I may overlook the relevance or credibility of my sources.
I analyze key information, consider the evidence, and form logical conclusions based on credible sources.
I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.
08
Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
Using Data - How do you work with data to generate insights or inform decisions?
I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.
10
Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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