Access and Connection Facilitator

Marrakech, Inc. • West Haven, CT • 2h ago

Our Vision:

We envision a world where every individual is valued for their inherent worth-regardless of ability or circumstance-and has equitable access and support to lead a life of their own design.

SUMMARY

The Access and Connection Facilitator is responsible for promoting full community integration for individuals supported by Marrakech, Inc. This includes conducting evaluations, developing individualized community connection plans, and collaborating with internal teams and external organizations to facilitate access to social, cultural, religious, advocacy, volunteer, and educational opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Outreach & Referrals

Represents Marrakech, Inc. and its programs to diverse audiences.

Establishes and maintains regular communication with the Department of Developmental Services (DDS) to obtain referrals via the Notice of Opportunity process.

Responds to inquiries regarding services and provides appropriate resources.

Ensures compliance with laws related to advertising for housing and roommate situations.

Admissions

Leads the DDS Admissions Committee and reviews high-risk cases with the Executive Committee.

Manages the admissions process, aiming to reduce unpaid vacancies across programs.

Request for Proposals (RFP) Development

Researches and presents new service development opportunities.

Manages the full RFP process including site visits, program planning, building needs assessment, and budget development.

Oversees new program development through to licensing and operation, ensuring timely submission of proposals.

Person-Centered Connections & Integration

Meets with individuals seeking services and completes Community Connections evaluations.

Attends team meetings to support development and execution of community integration plans.

Shares monthly updates on community events and resources across Connecticut.

Facilitates ongoing access to community-based resources, including housing and social connections.

Provides Person-Centered Thinking training to internal and external stakeholders.

Affordable Housing/HUD Coordination

Mediates roommate disputes and assists with eviction processes when necessary.

Offers referrals for evicted individuals and ensures ongoing maintenance of housing units in collaboration with Facilities.

Leads the Marrakech Fair Housing Committee, addressing member concerns and applying for funding for apartments and renovations via various channels.

Therapeutic & Behavioral Support

Supports individuals with tailored behavioral guidelines based on service plans.

Communicates plans clearly to staff and provides follow-up as needed.

Leadership & Strategic Collaboration

Ensures optimal placement in residential, employment, and service programs.

Acts as a liaison with community partners, funding sources, and other agencies.

Attends leadership and trade organization meetings, staying abreast of trends impacting individuals with disabilities.

Submits monthly reports and continuously evaluates systems to enhance service quality.

Participates in administrative on-call rotations.

General Operational Duties

Applies new advancements in service design and delivery.

Trains and supervises program staff, ensuring compliance with ICF, DDS, and CARF regulations.

Operates both agency and personal vehicles safely and in accordance with state laws for work-related duties.

EDUCATION and/or EXPERIENCE

Bachelor's degree in a Human Service related field. Ten years of experience working with people who have a developmental or other disability in a variety of settings. Knowledge of the disability service systems and school systems as well as community resources required. Two years must include supervisory responsibilities.

SALARY

$66,950/yr. Rate increases to $74,160/yr after 6 months introductory period.

Benefits:

Paid time off (PTO) and Dedicated Sick Time

Paid Holidays

New Year's Day

Martin Luther King, Jr. Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Thanksgiving

Christmas

Paid and Unpaid Leave for:

Bereavement

Jury Duty

Disaster Relief Volunteer

Family and Non-FMLA Medical Leave

Military Leave

Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)

External Employee Assistance Program (EAP) (for full time employees)

401K and Profit Sharing Plan

Educational Benefits, Including:

DSP Credentialing through the NADSP

Tuition Reimbursement

Tuition discounts at local colleges and universities

Access to Various Voluntary Insurances and Benefits

Staff Recognition Program

Other Financial Benefits, Including but not limited to:

Dayforce Wallet (On-Demand Pay)

Marrakech's Homeownership Program

Perfect Attendance Bonus Program

Recruitment Referral Bonus

Other Corporate Discount Programs

Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.

Job Details

Pay Type Salary

Education Level Bachelor's Degree

Hiring Min Rate 66,950 USD

Hiring Max Rate 74,160 USD

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