Loan Processing Analyst
Date Posted: Feb 26, 2026
Requisition ID: 473506
Location:
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Housing and Community Development Authority (IHCDA):
The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership. Our charge is to advance opportunity, affordability and stability in housing so that each and every Hoosier feels at home in their community. To learn more about IHCDA visit us at: www.in.gov/ihcda.
Role Overview:
The Loan Processing Analyst contributes to fulfilling the IHCDA mission and meeting strategic and annual IHCDA operational and program goals by closing and servicing all IHCDA Real Estate Department loans.
Salary Statement:
The salary for this position traditionally starts at $53,200.00 but may be commensurate with education or work experience.
A Day in the Life:
Closing Duties:
Implement procedures to assure accuracy of preparation, execution, and retention of loan documents. Maintain the SOP (Standard Operating Procedure) document for such processing tasks.
In cooperation with the Legal Department, draft loan letters of intent (LOIs), loan documents, modifications, amendments, agreements, transmittal letters, and closing instructions.
Facilitate the closing process with internal and external contacts through communication of status, requirements, and timelines.
Review due diligence requirements for loan closings, including borrower formation, title insurance commitments, hazard insurance, surveys, and subordination agreements.
Ensure that all pre-closing and pre-funding requirements are met.
Obtain ACH information and prepare funding requests.
Review documents following execution of loans, grants, and guarantees to determine accuracy. Follow up on any missing documentation needed to complete the file.
Ensure that loan documents are recorded and filed as required and obtain fully executed copies for IHCDA records, including UCC Statements.
Maintain files and update applicable databases (TMO, DMS, Master Workbook, etc.) as required.
Loan Servicing Duties:
Implement procedures to assure accuracy of loan servicing. Maintain the SOP document for such servicing tasks.
Maintain files and update applicable databases (TMO, DMS, Master Workbook, Check Register, etc.) as required.
Monitor all loans being serviced internally and report on status.
Work with IHCDA accounting to properly record and apply all loan payments.
Actively participate in weekly Real Estate Department Loan Committee Meeting.
Identify and track any loan delinquencies within the loan portfolio and advise Loan Committee of such delinquencies. Notify partners of corrective actions and timelines to correct delinquencies.
When delinquencies age into default status, coordinate decisions with the Loan Committee and prepare appropriate letters and default documents.
Miscellaneous Responsibilities:
Positively represent IHCDA at groundbreaking, grand openings, and other public meetings.
Write notices and memos to keep partners updated and informed on policy and procedures.
Attend and participate in departmental meetings, events, retreats, etc.
Participate in continuous improvement events including daily huddles, rapid improvement events, process mapping, etc.
Submit weekly update reports to Director of Data and Policy
Other duties as assigned
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Bachelor's degree preferred - in accounting, finance, business, public administration, or real estate development
Preferred 1-3 years relevant job experience, specifically in loan closing and servicing. Multifamily lending experience is preferred.Able to perform essential functions with or without reasonable accommodation.
Demonstrates effective verbal and written communication skills. Communicates effectively with individuals with diverse backgrounds and levels of education
Demonstrates a positive customer service orientation
Demonstrates a commitment to problem solving and a focus on being solutions-oriented
Able to think logically and analytically
Able to research and comprehend complex regulations and then put that information into practice through policy and procedures
Proactive in anticipating and alerting others to problems with projects or processes
Highly attentive to detail, accuracy and organization
Takes initiative and needs little supervision
Performs responsibilities efficiently and timely. Able to prioritize multiple requests and meet multiple deadlines. Able to prioritize, organize tasks and time, and provide follow-up.
Able to work well as part of a team.
Proficient in basic computer skills, i.e., Microsoft Word, Excel, Outlook, and internet usage
Proficient in basic mathematics
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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