BioBridge Global is a San Antonio-based nonprofit, that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries - South Texas Blood & Tissue, QualTex Laboratories and GenCure - we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development advanced therapies by providing access to starting materials, testing services, biomanufacturing of cell and cell-based biologics and clinical trials support.
We at BioBridge Global have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team!
BioBridge Global (BBG) (http://biobridgeglobal.org/subsidiaries) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.
Job Title: Executive Administrative Assistant, Administration
Revision: 0003
Job Code: 703005
Shift: Monday-Friday, Day Shift
FLSA: OT Eligible
Hybrid? N
CPF Level: TB3
Location: San Antonio
Dept.: Admin HQ
Business Unit: BioBridge Global
General Summary
Responsible for providing administrative and logistical support and coordination to the assigned C-Suite and Executive Officer staff. This includes the day to day preparation of business correspondence, arrangements for meetings, coordinating schedules and various projects within the Administrative Office. This position reports directly to the Office Manager.
Commit to and abide by the character of BioBridge Global's Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.
Major Duties and Responsibilities
Essential Tasks
Provide world class customer service by capturing and being responsive to the voice of the customer (including donors) through established feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Assist, plan and organize the daily operations of Executive Officers and other management as assigned.
Coordinate communication and schedule appointments on behalf of the Executive Officers and other management as assigned.
Perform typing and transcription duties to support the Executive Officers to include transcription and editing of meeting minutes.
Compose routine correspondence.
Answer telephones, take messages, make referrals, and direct incoming calls appropriately. Make travel arrangements for the Executive Officers or others as assigned.
Assist with the development of administrative documentation and establish/ maintain files and records. Sort and distribute incoming mail and prepare outgoing mail daily.
Coordinate and assist the Executive Officers with arrangements and preparations for meetings, conferences, meals, and special events.
Coordinate travel and lodging arrangements as instructed.
Monitor inventory of departmental supplies and re-order in a timely manner. Attend meetings, seminars, and other events as required.
Maintain a close working relationship with the Executive Officers, administrative staff, management, and co-workers.
Abide by all Standard Operating Procedures (SOPs) and company policies.
Assist and perform the duties of other administrative co-workers in the event of their absence. Performs other duties as assigned.
Non-Essential Tasks
Assist other departments with clerical support as needed.
Education
Requires a high school diploma or general equivalency diploma.
Licenses and/or CertificationsTexas Operators Driver's License
Experience
Requires three or more years of administrative assistant work experience.
Knowledge
Must have previous work experience with Microsoft Office, to include Outlook, Word, Excel, and PowerPoint. Must acquire a working knowledge of all administrative aspects of the Executive Office.
Must be proficient in all aspects of business and financial management.
Must have a dynamic knowledge of office automation to include various computer software programs and spreadsheets, such as PowerPoint, Excel, Word, and graphic applications.
Skills
Must be highly skilled with the following applications: MS Word, MS Excel, MS Visio, and MS PowerPoint. Must interact professionally with internal and external customers by phone, email, and in person.
Must have excellent verbal and written communication skills to include grammar, spelling, and punctuation. Must be able to write legibly.
Must be capable of operating motor vehicles in all @types of weather conditions.
Must be proficient in advanced MS Excel to include the creation and maintenance of complex spreadsheets including charts/graphs.
Abilities
Must be a self-starter and self-directed worker.
Must be able to answer telephone in a courteous manner. Must be able to keep information confidential.
Must be able to multi-task in a fast-paced work environment and perform multiple requests simultaneously while maintaining quality and accuracy.
Must be neat in appearance and well groomed.
Must be professional, detail oriented, self motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Must maintain a good working rapport with co-workers.
Working Environment
Works in a well-lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment-Category II
Physical Requirements
Must be able to drive on behalf of the organization. Will sit, stand, walk, and bend during working hours. Requires to reach, lift and carry up to 20 lbs
Requires manual and finger dexterity and eye-hand coordination.
Requires normal or corrected vision and hearing corrected to a normal range.
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!
All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
Competitive salary
100% Employer Paid Life Insurance
401(k) with Employer Contribution
100% Employer Paid Long-term Disability Plan
Paid Time Off (PTO)
100% Employer Paid AD&D
Extended Illness Benefits (EIB)
100% Employer Paid Employee Assistance Program
Shift Differentials
Group Health Medical Plan with prescription coverage
Paid Holidays
Variety of Voluntary Supplemental Insurances
Incentive Compensation Plan
Voluntary Dental Coverage
Educational Assistance Program
Voluntary Vision
BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please click here . BioBridge Global maintains a Tobacco & Drug-Free Workplace.
