People & Culture Coordinator

Crescent Hotels and Resorts • Oak Brook, IL • 5h ago

Description

Crescent Hotels and Resorts is seeking an outstanding People & Culture Coordinator to join the exceptional Le Méridien Chicago - Oakbrook Center.

Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vantage point, guests can easily access attractions throughout Chicago, including Drury Lane Theatre, Elmhurst Art Museum and downtown.

Managed by Crescent Hotels and Resorts and part of the Marriott family, our associates are offered industry-leading competitive wages, a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe.

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

Excellent compensation package with an hourly wage rate of $24 - $28

Operational incentive plan eligibility

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Discounts with our Crescent managed properties in North America for you & your family members

What you will be doing:

The People & Culture Coordinator ensures the efficient administration of the Human Resources function for the property, to include: recruiting, training, wage/benefit administration and compliance with all federal, state and local regulations. The People & Culture Coordinator provides guidance and support to management staff and hourly associates.

Talent Management:

Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.

Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

Foster a positive, inclusive, and productive, issue-free work environment.

Serve as a credible, visible and trusted advisor to managers and associates on HR matters.

Timely address and resolve associate concerns, ensuring compliance with company policies.

Organize associate engagement and recognition programs in alignment with Crescent's associate recognition and communication initiatives.

Training & Development:

Facilitate training programs to enhance associate job skills and guest service focus and delivery.

Oversee leadership development and succession planning efforts.

Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.

Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

Ensure compliance with federal, state, and local labor laws.

Maintain up-to-date associate records and HR documentation.

Lead workplace investigations and implement corrective actions as needed.

Oversee workplace safety programs and support risk mitigation strategies.

What we are looking for:

2+ years of Human Resources experience , preferably in hospitality.

Bachelor's degree in Human Resources desired.

Proven knowledge of employment laws.

Strong recruitment and talent management skills.

Experience with UKG/UltiPro systems and payroll processing strongly desired.

Proven employee relations experience strongly desired.

Ability to handle complex associate issues with the upmost professionalism.

Excellent interpersonal, communication, and problem-solving skills.

Ability to work in a fast-paced hospitality environment.

Bilingual in Spanish language highly desired.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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