Front Desk Agent

THE PFISTER HOTEL • Milwaukee, WI • 13h ago

JOB REQUIREMENTS: Description Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a Front Desk Agent to be a part of our team and continue its iconic legacy. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. The way our guests are treated, largely impacts their experience here; so, if you are a person with a smile on your face, this position is great for you! Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976. What you will be doing: Greet and welcome guests as they arrive at the hotel. Check guests in and out of rooms. Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests\' needs. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management. Promptly answer the phone in a professional and clear manner. Maintain cash handling accuracy including responsibility for House Bank. Other duties as assigned. What we are looking for: Excellent customer service skills and communication are required. Previous hotel, receptionist, customer service, front desk or administrative experience preferred. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. What\'s in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking \"Two for one\" movie theater coupons at Marcus Theatres Ability to grow your career, and transfer from one property to another while maintaining your service with... For full info follow application link. *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3DA68A774DAA44D5

Similar Jobs

Buyer I

BELCAN CORPORATION • Waukesha, WI • 13h ago

Retail & Hospitality

JOB REQUIREMENTS: Job Description Job Title: Buyer I Location: Waukesha, WI Zip Code: 53188 Duration: 6 Months Pay Rate: \$23.33/hr. Keyword\'s: Waukeshajobs; #Buyerjobs; Start Date: Immediate What You\'ll Do: As a Buyer...

13h ago

Go to Apply

Retail Sales - Part Time

Lowe's • Franklin, WI • 14h ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

14h ago

Go to Apply

Retail Store Manager

CHARTER COMMUNICATIONS LLC • Greendale, WI • 14h ago

Retail & Hospitality

JOB REQUIREMENTS: This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to empower a team to exceed goals, showing a keen intere...

14h ago

Go to Apply

Dealership Accountant I

Lithia & Driveway • West Allis, WI • 15h ago

Retail & Hospitality

Dealership:L0637 South Central Finance Center Dealership Accountant 1 Location: Wilde Toyota, West Allis, WIEmployment Type: Full-time Pay Rate: $20-25 an hour depending on experience Drive Your Career Forward with Lithi...

15h ago

Go to Apply

Delivery Driver

FACTORY MOTOR PARTS CO • Waukesha, WI • 16h ago

Retail & Hospitality

JOB REQUIREMENTS: Description As a Delivery Driver, you will serve as the \"Face of Factory Motor Parts.\" You will be responsible for the delivery of merchandise in a safe, prompt, and professional manner leaving a posi...

16h ago

Go to Apply

Housekeeping Aid-EVS Technician

Veterans Affairs, Veterans Health Administration • Milwaukee, WI • 1d ago

Retail & Hospitality

Summary This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position perfo...

1d ago

Go to Apply

Front Office Administrative Assistant

MRA-THE MANAGEMENT ASSN INC • Waukesha, WI • 1d ago

Retail & Hospitality

JOB REQUIREMENTS: Job Title: Front Office Administrative Assistant / QuickBooks Data Entry Organization: Bazaar Home Decorating (An MRA Member) Compensation: \$20.00 - \$26.00 per hour Location: Waukesha, WI 53186 Job Ty...

1d ago

Go to Apply

Complex Assistant General Manager

CRESCENT HOSPITALITY CORP • Brookfield, WI • 1d ago

Retail & Hospitality

JOB REQUIREMENTS: Description Opened in November of 2024, managed by Crescent Hotels and Resorts, and located in the heart of Brookfield in Waukesha County, near The Corners of Brookfield, the amazing brand new complex C...

1d ago

Go to Apply

US Buyer I

BELCAN CORPORATION • Waukesha, WI • 1d ago

Retail & Hospitality

JOB REQUIREMENTS: Job Description Job Title: US-Buyer I Location: Waukesha, WI Zip Code: 53186 Duration:6 Months Pay Rate: \$ 23.33/hr Keyword\'s: #Waukeshajobs; #Buyerjobs. Start Date: Immediate Job Description: What Yo...

1d ago

Go to Apply

Retail Sales Representative Seasonal

Advantage Sales & Marketing • Milwaukee, WI • 2d ago

Retail & Hospitality

JOB REQUIREMENTS: We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions mea...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.