Receptionist

Robert Half • Indianapolis, IN • 1h ago

Description We are looking for a dedicated Receptionist to join our team on a long-term contract basis in Indianapolis, Indiana. In this role, you will play a key part in supporting the daily operations of a non-profit organization by managing administrative tasks and ensuring smooth communication across teams. This position offers an opportunity to contribute to the success and efficiency of our services while interacting with clients and staff in a detail-oriented and welcoming manner.

Responsibilities:

Manage the front desk area to maintain a clean, organized, and welcoming environment for clients and visitors.

Handle client intake processes, including evaluating calls, scheduling appointments, and managing account information.

Collect and verify insurance details, process intake paperwork, and ensure accurate data entry into electronic healthcare systems.

Review provider-submitted charges and post payments using Electronic Health Records software.

Educate staff and providers on the use of Electronic Health Records systems and assist with troubleshooting as needed.

Collaborate with the business office on financial tasks such as bookkeeping, client revenue tracking, and deposit management.

Support marketing efforts by assisting with website updates, mailings, and registrations for programs and seminars.

Provide clear communication to administrative assistants and detail-oriented providers, ensuring seamless coordination and understanding of procedures.

Assist therapists with orientation on administrative practices and offer ongoing consultation regarding client account management.

Attend staff meetings and generate reports as requested to support organizational goals. Requirements - Previous experience in receptionist or administrative roles, preferably in a non-profit or healthcare setting.

Proficiency in handling multi-line phone systems and answering inbound calls professionally.

Familiarity with electronic health record systems and ability to learn new software quickly.

Strong organizational skills and attention to detail for managing scheduling, paperwork, and financial tasks.

Excellent communication skills to collaborate effectively with clients, staff, and providers.

Ability to maintain confidentiality and handle sensitive information responsibly.

Experience with basic bookkeeping tasks and working with client accounts.

Flexibility to assist with various administrative tasks, including marketing and event preparation. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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