Working Title: Application Support Analyst
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services
Job ID : 91900
Location : St. Paul
Telework Eligible : Yes, #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 02/20/2026
Closing Date : 02/26/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Minnesota Management and Budget (MMB)
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually
Job Class Option : Application
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota Management and Budget (MMB). MNIT MMB supports critical business operations for the State of Minnesota, including enterprise human resources and payroll, state employee insurance, and benefits administration. The team also provides the technical expertise necessary to manage the state budget and provide economic forecasts to policymakers.
Minnesota Management and Budget (MMB) applications are statewide mission-critical systems. The systems include: SEMA4 for Payroll, Human Resources and Benefits activities, FMS for Financial and Purchasing activities, EPM for Data Warehouse activities, ELM for Learning Management activities, POR for the portal to all new systems, and IA for older Data Warehouse activities. This position ensures the availability, integrity, and recovery of all MMB statewide systems. It provides on-call, technical and operational support for the planning, development, enhancement, maintenance and implementation activities of all MMB statewide system applications. It also supports production and development infrastructures including multiple servers, networking, batch-processing, backup and related activities.
This position requires an employee to be onsite at 658 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
Position requires a minimum of three (3) years of IT related experience in supporting File Transfer Protocol (FTP) and scripting and knowledge of Linux Operating System.
Experience must include:
Knowledge of PeopleSoft applications.
Support of Microsoft Office 365 applications.
Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months.
Preferred Qualifications
Excellent analytical capabilities; strong communication skills; ability to work independently, be proactive and accountable for own deliverables.
Knowledge of PeopleSoft Process Scheduler and other technical administration.
Knowledge of Broadcom's Automic Applications Manager (AppWorx) job scheduling application.
Knowledge of UCC7/CA7 mainframe job scheduling application.
Knowledge of IBM mainframe concepts, including TSO and ACF2 Security.
Knowledge of batch interface processing and scripting.
Knowledge of Oracle database security and support.
Application support in an enterprise environment.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks
Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
