Administrative Assistant - Travel Coordinator
Date Posted: Feb 23, 2026
Requisition ID: 473399
Location:
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Financial Institutions:
The Indiana Department of Financial Institutions (DFI) works to promote growth and prosperity of local Indiana communities through effective and common-sense regulation. We regulate and supervise financial services providers in a manner that protects the interest of depositors, borrowers, shareholders, and consumers.
We seek qualified candidates that embrace a dynamic and high-performing work environment that has well-identified career pathways and significant opportunities to progress throughout the organization.
Role Overview:
The Administrative Assistant Travel Coordinator serves as the agency's lead and subject matter expert for agency-wide travel operations. The role is responsible for administering and coordinating travel-related services for Department employees in accordance with state travel guidelines and agency policy. The position provides guidance to agency staff on travel planning, reimbursements, and policy compliance. The role manages complex, high-volume travel activity and serves as the central point of contact for travel-related questions, issue resolution, and policy interpretation. This individual communicates regularly with third-party sponsors of training events and with IDOA Travel Services. Responsibilities include researching and analyzing travel activity, maintaining accurate records, and developing guidance and training materials to support consistent application of travel policies. Work is performed with a high degree of independence, requiring sound judgment in applying rules and guidelines to varied, often time-sensitive situations.
The position is also responsible for administering the CSBS State Examiner Certification System. Primary duties include logging qualified training courses and hours into the system; ensuring examiners meet their annual and three-year requirements to maintain their certifications. The position reconciles CEH totals between the CSBS system and UnCL and provides summary reports to supervisors to aid in examiner certification tracking.
The position will assist with a variety of other administrative tasks within the organization.
Critical Skills and Abilities
Policy Interpretation and Compliance - Ability to interpret and consistently apply state statutes, agency procedures, and travel policies to operational scenarios.
Analytical and Organizational Skills - Ability to review travel data, identify trends or issues, and maintain accurate documentation to support program oversight. Responsibilities emphasize program administration, coordination, and compliance, sometimes with urgency.
Professional Communication - Ability to explain requirements, provide guidance, and coordinate effectively with agency staff, leadership, and external partners.
Salary Statement:
The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
Works as a professional staff assistant within a state agency or organization performing multiple administrative tasks.
Researches and prepares various reports on agency programs and/or procedures.
Prepares and maintains procedural manual for agency functions.
Reviews policies, plans and procedures for administrative soundness.
Coordinates the work of various sections of the agency or department.
Answers inquiries from the public concerning policy and procedures in assigned area.
Makes recommendations to administrator about procedures and methods to improve efficiency and effectiveness.
Monitors and documents activity occurring in their respective department to ensure compliance with applicable federal, state, and local rules and regulations.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
Specialized knowledge of the basic principles and theories of administrative management.
Working knowledge of research techniques and report composition.
Effective written and verbal communication skills.
Attention to detail and proofreading skills.
Organizational skills with the ability to prioritize tasks effectively and multitask.
Ability to use Microsoft Office Suite (Word, Excel, Outlook).
Ability to analyze procedures and policies and write procedural manuals and recommend improvements.
Ability to coordinate the work of section staff.
Ability to maintain cooperative work relationships.
A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 4 years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.
