Retail Customer Service

Sherwin-Williams • Massillon, OH • 6h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #1113 located at 704 LINCOLN WAY E, MASSILLON OH 44646 6830

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Retail Sales Associate - Part Time

AutoZone, Inc. • Akron, OH • 17h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

17h ago

Go to Apply

Senior Customer Delivery Manager

DIEBOLD, INCORPORATED • North Canton, OH • 1d ago

Retail & Hospitality

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us...

1d ago

Go to Apply

Maintenance Mechanic III

GOJO Industries, Inc. • Cuyahoga Falls, OH • 2d ago

Retail & Hospitality

Information about Maintenance Mechanic III Work Location: Cuyahoga Falls, OH USA Shift: Shift 2 GOJO Role Type: Fully on site, must be able to lift 50lbs Formulated to Care For more than 75 years, GOJO, Makers of PURELL...

2d ago

Go to Apply

Maintenance Technician OMJST

AZZ Galvanizing Canton East • Canton, OH • 2d ago

Retail & Hospitality

S-1230-6 Job Title: Maintenance Technician - OMJST Worksite Location: 1821 Moore Ave. SE, Canton, OH 44707 Number of Openings: 1 How to Apply: APPLY DIRECT to AZZ Galvanizing Canton East using the following information:...

2d ago

Go to Apply

Maintenance Mechanic OMJST

Dover Chemical OMJST • Dover, OH • 2d ago

Retail & Hospitality

[T-884-5]{times="" new="" roman";="" font-weight:="" bold;="" text-decoration:="" underline"=""} [Job Title:]{times="" new="" roman";="" font-weight:="" bold;="" text-decoration:="" underline"=""}[ Maintenance Mechanic ]...

2d ago

Go to Apply

Retail Store Associate

Sherwin-Williams • Copley, OH • 2d ago

Retail & Hospitality

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and reco...

2d ago

Go to Apply

Shift Team Leader DC

GOJO Industries, Inc. • Cuyahoga Falls, OH • 3d ago

Retail & Hospitality

Information about Shift Team Leader DC Work Location: Cuyahoga Falls, OH USA Shift: Shift 1 GOJO Role Type: Fully on site, must be able to lift up to 50lbs. Formulated to Care For more than 75 years, GOJO, Makers of PURE...

3d ago

Go to Apply

Wireless Retail Sales Associate W1812

OSL Retail Services • Wooster, OH • 3d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? Competitive base pay and a lucrative uncapped commission structure, potentially totaling up to $40K- $50K per year and more based on performance. You will have unlimi...

3d ago

Go to Apply

Retail Sales Associate

Camping World • Akron, OH • 3d ago

Retail & Hospitality

Camping World is seeking a Retail Sales Associate for our growing team. As a Retail Sales Associate you will be responsible for ensuring that every customer receives the best customer service. What You'll Do: Provide exc...

3d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Cuyahoga Falls, OH • 4d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.