Manager, Coffee Water&Equipment Technicians - Phoenix, AZ

Compass Group, North America • Phoenix, AZ • 5h ago

Canteen

Salary: $60,000 - $65,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Manager of Coffee/Water/Filtration Equipment Technicians leads and develops a team of technicians responsible for repairing and maintaining coffee and water machines. In this role, you will oversee all service calls, prioritize and assign work, track progress, and ensure timely, high-quality completion. You will coach and mentor technicians, provide guidance on troubleshooting and repairs, and foster a culture of accountability, safety, and continuous improvement. The Technician Manager also evaluates equipment for repair needs, monitors long-term performance, and ensures the team delivers exceptional service while growing their skills and maintaining high operational standards.

What You'll Do

Lead high-impact business reviews that highlight performance wins, emerging opportunities, and forward-thinking recommendations. Dive into sales, product mix, and operational data-turning insights into improvements that boost profitability and streamline operations. Design and recommend program enhancements that delight customers and maximize value. Solve service challenges swiftly, ensuring smooth day-to-day operations and a consistently positive onsite experience. Support seamless launches of new business accounts, collaborating closely with operations, merchandising, and field teams. Build trusted, long-term relationships with clients, becoming their go-to expert for service, strategy, and business growth. Leverage financial analysis to guide pricing strategies, product mix decisions, and ongoing program improvements

What You'll Bring

You're a relationship builder, a problem solver, and a strategic thinker. You also have: 3+ years of account management experience, ideally in foodservice, vending, micro-markets, distribution, or hospitality. A proven ability to prepare, analyze, and present detailed business reviews that inspire client confidence. Excellent communication and interpersonal skills-you influence, negotiate, and engage with ease. A track record of developing strong partnerships with decision-makers. Sharp analytical judgment, with the ability to interpret data and translate it into smart recommendations. Top-tier problem-solving skills, balancing multiple priorities in a fast-paced environment. Proficiency in Microsoft Office, especially Excel and PowerPoint, plus comfortable navigating business reporting tools.

Ready to join a team where your insights, partnerships, and ideas drive real results?

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\WageTransparency\Canteen.pdf) or copy/paste the link below for paid time off benefits information.

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