Food & Beverage Outlets Manager

Omni Hotels • Houston, TX • 3h ago

Overview

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description

The Food and Beverage Manager is responsible for ensuring proper training and supervision of all F&B personnel, ensuring the team consistently delivers prompt, courteous service in a professional manner. Service is expected to comply with Omni Food and Beverage standards and company policies and procedures in all areas of operations related to guest service experience for all Outlets (includes all full service Restaurants, Room Services, Minibar, Pool Bar, and Over The Counter Markets, Bars/Lounges and Night Club) and Banquets Event Spaces to create memorable guest experiences.

Responsibilities

C heck staff punctuality and document call off and tardiness.

Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts

Train and ensure that service personnel follow designated service scenarios

Train, coach and counsel and effectively communicate with all Outlets staff

To monitor and critique the quality and consistency of the food product.

Bring innovation and creative ideas and be able to plan ahead

Maintain cleanliness and health code standards

Handle guest comments and complaints and ensure guest satisfaction.

Stay on the floor during peak hours, communicate with guests and receive feedback.

Monitor associate performance and assist as needed as well as guests experience.

Examine food preparation and beverage presentation to ensure quality standards are met.

Administrative responsibilities: support food and beverage managers with payroll, scheduling, ordering, daily recaps, etc.

Monitor food waste.

Assist in completing inventory process and ordering necessary items

Monitor labor and payroll costs.

Must be familiar with and adhere to all liquor liability laws

Monitor and control productivity. Proper scheduling according to business demands, etc.

Assist in scheduling, weekly payroll, interviewing new employees, cost controls and food and liquor requisitions.

Other duties assigned by the Senior Food and Beverage Manager.

Qualifications

Must have at least 2 years of experience as an F&B Outlet Manager, in a 4 Diamond hotel or similar setting

Bachelors degree strongly preferred.

Individual must be able to work in fast pace environment and multitask.

Proven effective leader and ability to delegate.

Able to train, develop and lead a team to success.

Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.

Must possess excellent written and verbal communication skills as well as organizational skills.

Flexible schedule to include weekends and holidays.

Must have up to date Food Handler Certification, and TABC Certification

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

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