Hotel Housekeeper - Hampton Inn

Hampton Inn • Colby, KS • 2w ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13501205

Summary: The Housekeeper is responsible for maintaining cleanliness of the hotel at a level consistent with ensuring compliance with brand standards and company policies.

Essential Job Duties/Functions:

Performs daily guest room cleaning in accordance with brand

standards, averaging approximately 30 minutes per room except for suites or in unusually dirty rooms.

Clean guest rooms and common areas following daily and detailed

cleaning procedures outlined in brand training.

Performs detailed and deep-cleaning tasks as assigned, including

carpet shampooing, floor steaming, mattress flipping, HVAC vent and PTAC cleaning, light fixture detailing, wall and baseboard scrubbing, and replacement of smoke detector and carbon monoxide detector batteries as directed.

Strips linens and towels promptly upon guest checkout.

Maintains cleanliness, organization, and overall appearance of

assigned work areas and the hotel property.

Assists with laundry duties as needed, including sorting, washing,

drying, and folding.

Transports linens to and from laundry or front desk areas as

required.

Keeps cleaning supplies stocked, labeled, and properly stored

according to safety guidelines.

Promptly reports guest complaints, maintenance issues, and any room

or property damage to management, including damaged linens, evidence of smoking or prohibited activity, missing or damaged property.

Follows all company safety procedures to maintain a safe environment

for employees and guests.

Completes all required company and brand standard training and

adhere to established policies and procedures.

Maintains a clean, professional personal appearance in accordance

with company policy and brand standards.

Provides friendly and competent customer service with a smile.

Reports for work in a timely manner when scheduled with regular and

consistent attendance.

Additional Job Duties:

Assists in other duties, as assigned in a timely manner.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Education and/or Experience (include certs or licenses needed):

Motel/hotel, retail, custodial or guest service experience

preferred.

Minimum Qualifications:

Must be able to work well with others and independently.

Must have a basic knowledge of cleaning and forms of bacterial and

viral transmission.

Must have reliable transportation and phone or a number to be

reached at.

Must be available to work holidays, weekends, or any time needed.

Must be able to communicate in English. IF APPLICABLE

Able and willing to deliver friendly, courteous, and prompt customer

service.

Able and willing to work cooperatively with other team members.

Physical Requirements: The physical demands described here are representative of those that must be met by the Housekeeper to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

The employee must occasionally lift and/or move up to 50 lbs., while

performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

Physical attendance at the primary work location is required.

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