Enterprise Account Manager, Enterprise Direct Sales

Comcast • Schaumburg, IL • 4h ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Job Description

Core Responsibilities

Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.

Renew customer contracts to protect and grow existing revenue streams.

Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.

Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.

Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.

Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.

Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.

Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.

Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Account Management; Customer Relationships; Direct Selling

Salary:

Primary Location Pay Range: $61,812.41 - $101,147.59

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Targeted Commission: $30,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Job Family Group: Sales

Management & Administrative

The Associate Manager, Digital Marketing, supports the project management, analysis, and quality assurance of digital media campaigns executed by our agency partners, with a focus on social-first digital media campaigns....

8h ago

Go to Apply

Operation Manager

Michaels • Lincolnwood, IL • 9h ago

Management & Administrative

Store - CHI-EVERGREEN PARK, IL Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management p...

9h ago

Go to Apply

Activation Channel Manager - IBM Software

Arrow Electronics • Itasca, IL • 15h ago

Management & Administrative

Position: Activation Channel Manager - IBM Software Job Description: Arrow ECS is looking for an Activation Channel Manager that will be supporting IBM's Software Portfolio. The primary focus of this position will be to...

15h ago

Go to Apply

Customer Service Representative

U-Haul • Streamwood, IL • 23h ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 529 E Lake St, Streamwood, Illinois 60107 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated peo...

23h ago

Go to Apply

Administrative Assistant, Senior

Zebra Technologies • Lincolnshire, IL • 1d ago

Management & Administrative

Remote Work: Yes Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer'...

1d ago

Go to Apply

Scheduling Care Manager - Bloomingdale(Home Care)

BrightStar Care • Bloomingdale, IL • 1d ago

Management & Administrative

Qualifications! Only Apply If: · You have at least 2 years of Experience as a Scheduling Manager and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations ·...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.