Parts Counter Representative

JX ENTERPRISES INC • Green Bay, WI • 2d ago

JOB REQUIREMENTS: Apply Job Type Full-time Description About Us: At JX,
we are more than just a provider in the diesel industry; we are a team
united by core values that define our commitment to excellence. Our
employees play a crucial role in assisting both internal and external
customers with solutions for their trucking needs. From entry-level
opportunities to experienced roles, this position is tailored for
motivated and career-minded individuals seeking the potential for growth
and increased responsibility as they expand their knowledge. Our values
of Honoring Commitments, Creating Positive Experiences, Fostering
Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good
Stewardship permeates every aspect of our company. Join us in growing
all aspects of our business while embodying these values. Job Purpose:
We are seeking a dedicated and customer-focused Parts Counter
Representative to be the face of our company. The ideal candidate will
not only possess a strong technical understanding of diesel engines but
will also embrace and promote our core values in every customer
interaction. As a Parts Counter Representative, you play a pivotal role
in ensuring our customers receive accurate and timely assistance in
obtaining the right parts for their diesel equipment. With a dedication
to honoring commitments, creating positive experiences, fostering
lifelong learning, exhibiting a pioneering spirit, and demonstrating
good stewardship, you will contribute to our mission of providing
top-notch service to our customers. Hours: Monday-Friday, 9:30 AM - 6:00
PM Compensation: \$19.00 - \$27.00 (Depending on Experience) Essential
Duties and Responsibilities: Honor Commitments: Accurately process parts
orders, ensuring the correct parts are selected and available for
customers while adhering to delivery timelines. Collaborate with the
warehouse team to manage inventory levels, showcasing a commitment to
fulfilling customer needs promptly and efficiently. Locate and secure
parts from various vendors for shop jobs, demonstrating a proactive
approach to honoring commitments and fulfilling customer orders. Keep
customers informed on the status of special orders and backorder parts.
Create Positive Experiences: Greet and assist customers at the parts
counter, providing friendly and knowledgeable service to create positive
interactions. Utilize strong product knowledge to guide customers in
selecting the right parts for their needs, ensuring a positive and
satisfactory experience. Provide technical assistance to customers,
including assisting service technicians with acquiring parts. Handle
customer returns. Foster Lifelong Learning: Stay updated on new diesel
technologies and industry advancements to provide customers with
accurate and relevant information. Embrace a commitment to... For full
info follow application link. Equal Opportunity Employer of Minorities,
Females, Protected Veterans, and Individual with Disabilities ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2F5D1E6D18EB4348

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