Supply Chain Operations Professional

IBM • Research Triangle Park, NC • 2w ago

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your role and responsibilities

As a Supply Chain Operations Professional, you will drive both tactical execution and strategic transformation across the global supply chain ecosystem. This role involves designing, implementing, and continuously optimizing processes, performance metrics, digital tools, and operational frameworks to promote client satisfaction and achieve operational results. Your primary responsibilities will include:

Design and Implement Processes: Develop and implement processes that support end-to-end process integration and cross-functional alignment, ensuring scalable innovation and client satisfaction.

Optimize Performance Metrics: Continuously monitor and optimize performance metrics to measure the effectiveness of supply chain operations and identify areas for improvement.

Engage in Cross-Functional Initiatives: Collaborate with various departments to drive initiatives that promote operational results and client satisfaction, ensuring seamless integration and alignment.

Develop Operational Frameworks: Establish and maintain operational frameworks that support the global supply chain ecosystem, enabling efficient and effective operations.

Drive Strategic Transformation: Support strategic transformation initiatives that drive innovation, process improvements, and client satisfaction across the supply chain ecosystem.

Required technical and professional expertise

Process Design Experience: Exposure to designing and implementing processes that support end-to-end process integration and cross-functional alignment, with a focus on scalable innovation and client satisfaction.

Performance Metrics Optimization: Experience working with performance metrics to measure the effectiveness of supply chain operations and identify areas for improvement.

Cross-Functional Collaboration: Exposure to collaborating with various departments to drive initiatives that promote operational results and client satisfaction.

Operational Framework Development: Experience working with operational frameworks that support the global supply chain ecosystem, enabling efficient and effective operations.

Digital Tools Implementation: Exposure to implementing digital tools that support supply chain operations and drive process improvements.

Preferred technical and professional experience

Digital Tools Proficiency: Exposure to implementing digital tools that support supply chain operations and drive process improvements, with the ability to leverage technology to enhance operational efficiency.

Data Analysis Skills: Experience working with data to inform supply chain decisions, including analyzing performance metrics and identifying areas for improvement.

Global Supply Chain Knowledge: Exposure to the global supply chain ecosystem, with an understanding of the complexities and challenges associated with managing international supply chains.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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