Back to Jobs search

Accounts Receivable Specialist - Deductions

Central Garden & Pet Company • Boise, ID • 1d ago

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2502711

KEY RESPONSIBILITIES\ \

Verifies the validity of invoicing discrepancies by means of

researching customer claims by working with various departments within the company and directly with the customers.

Obtaining customer documentation from multiple potential sources

(email, phone, portals, postal mail)

Researching claims by pulling shipping documents, liaising with

multiple other departments, internally and externally, to include, but not limited to, customers, warehouses, sales, marketing, pricing, etc. for additional details/clarification when needed.

Adhere to documented complex matrix dependent on brand and

reason for claim to obtain necessary validations and/or approvals to process a credit memo to resolve the invoicing discrepancy.

Dispute invalid deductions to customers by multiple potential

avenues (email, portals, etc.) and follow up with customers regularly to obtain either additional documentation to validate claim or obtain repayment on invalid deductions within defined department goals.

Provide updates regularly and as needed to management team on status

of account portfolio to include monthly aging meetings with detailed status on all past due line items on your customer base.

Ensure claims are raised correctly for all deductions taken by

customers to ensure accurate reporting for the business units.

Review open claims weekly to ensure accuracy of claims for business

unit, reason for claim, amount, etc.

Navigate various customer portals and/or correspond by phone or

email for invoice payment status (dependent on account base).

Maintain weekly checklists for all tasks and ensure their

completion, letting management know of any exceptions.

Address inquiries within the 24-hour service level agreement.

Provide support as needed for internal and external audit

requirements.

Attend and participate in monthly team meetings, monthly one on one

meetings, and quarterly department meetings.

QUALIFICATIONS

Analytical, sound problem solver, detail oriented, organized, strong

communicator (verbal and written), strong sense of urgency.

Accountable and reliable

Results driven and internally motivated to succeed.

Proficient with Microsoft Office experience (primarily Excel and

Outlook)

Basic accounting knowledge (credits/debits, general ledger, profit

centers/cost centers, etc.)

ERP experience

Consumer Products experience

Basic understanding of internal controls including SOX requirements

Ability to adapt to a changing environment and handle multiple

priorities.

Self-starter, ability to work independently and within a team

environment.

Experience in shared service environment

Possess process improvement mindset with a desire to consistently

look for ways to improve efficiency and service.

Other candidate should have the highest integrity and character and

possess finance experience and business sense.Must be able to follow processes and collaborate cross-functionally.

MINIMUM EXPERIENCE & EDUCATION\ \

1-3 years of high-volume Accounts Receivable and deduction

resolution experience

WORKING CONDITIONS

Corporate office environment or home office with frequent use of

phone and PC

New Employee training is held in the office. WFH is offered after

training is complete.

BENEFITS PACKAGE & EMPLOYEE PROGRAMS\

Comprehensive Medical, Dental, and Vision Insurance

Free Life and Disability Insurance

Health and Dependent CareFlexible Spending Accounts

401k with 3% company match and annual employer discretionary

contribution

Paid vacation, holidays and sick time

Employee Assistance Program

Access to thousands of free online courses

Discounts on cell phones, movie tickets, gym memberships, and more!

Education Assistance (both college degrees and professional

certifications)

Referral Program with cash bonus

Access to on-demand pay

Paid parental leave

::: {align="center"} We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. :::

Similar Jobs

Accounting Technician

Veterans Affairs, Veterans Health Administration • Boise, ID • 1d ago

Finance, Accounting & Banking

Summary The primary purpose of the accounting technician is the technical work of collecting, recording, and maintenance of general ledger accounts and subsidiary records in support of accountants, auditors, and financia...

1d ago

Go to Apply

Finance and Accounting Manager

St. Luke's Health System • Boise, ID • 1d ago

Finance, Accounting & Banking

At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an e...

1d ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Star, ID • 1d ago

Finance, Accounting & Banking

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1d ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Caldwell, ID • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Boise, ID • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Mortgage Loan Originator

U.S. Bank • Nampa, ID • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

FINANCIAL SPECIALIST- DOPL

Idaho Division of Human Resources • Boise, ID • 2d ago

Finance, Accounting & Banking

State of Idaho OpportunityFinancial Specialist The hiring managers are continuously considering applications for this position. This job announcement will close if the position is filled About the Agency : The Division o...

2d ago

Go to Apply

Accounting Manager

Micron Technology, Inc. • Boise, ID • 2d ago

Finance, Accounting & Banking

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into int...

2d ago

Go to Apply

Administrative Assistant III, Finance

College of Western Idaho • Nampa, ID • 3d ago

Finance, Accounting & Banking

Administrative Assistant III, Finance Nampa - Staff Apply now ( https://secure.dc4.pageuppeople.com/apply/1005/gateway/default.aspx?c=apply&lJobID=496637&lJobSourceTypeID=796&sLanguage=en-us ) Job no: 496637...

3d ago

Go to Apply

Sales Executive - Embedded Finance

Fiserv • Boise, ID • 3d ago

Finance, Accounting & Banking

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.