Description
As the Private Bank, Commercial Real Estate (CRE) Portfolio Manager, you will be responsible for credit underwriting, monitoring, and portfolio management of new and existing relationships to ensure strong credit quality and achieve efficient internal processes to retain and expand customer relationships. Your responsibilities will include prudent underwriting and effective credit and risk administration with particular emphasis on financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, regulatory compliance, and customer support. In this role, you will manage a portfolio of the most complex credits and will be expected to perform your role responsibilities with limited supervision and exhibit expert knowledge of your clients/credits when interacting with peers, relationship managers, your team leader, and senior managers across departments.
Primary responsibilities include
Managing a portfolio of the most complex credits and will perform the functions of the position with only periodic oversight and is expected to perform with very limited supervisory intervention. Exhibit expert knowledge of clients/credits included in the CRE portfolio when interacting with peers, relationship manager, team leader, and senior managers across departments/work teams.
Effective credit underwriting, credit and risk administration with particular emphasis on adherence to credit policy and requirements, financial analysis/modeling, risk evaluation, ongoing portfolio maintenance activities, and as needed client support for an assigned portfolio.
Structuring, underwriting, and documenting new business, renewals and modifications as the credit expert within the first line of defense.
Oversee assigned portfolio of credits and anticipates portfolio problems and takes action to develop solutions, handle multiple demands and competing priorities. Meet deadlines and schedules associated with maintaining portfolio compliance with credit and risk policies.
Provide client management support for assigned portfolio. Regular level of direct client interaction and able to resolve the most complex issues related to credit monitoring and administration with client directly. Understand and stays abreast of industry and market information related to assigned markets and customers. Share insights and learnings with other RMs and PMs.
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's Degree required
3+ years of experience and exhibited competency in various aspects of commercial lending /portfolio management including financial analysis and credit structuring, understanding, and applying credit policy, and credit monitoring and risk administration practices.
Expected to have high level of credit and documentation experience.
Must be skilled in proposing and negotiating and recommending credit and covenant structures for approval.
Must demonstrate practical and conceptual knowledge of credit and risk analysis.
Strong communication (written and verbal), presentation, and problem-solving skills
Poses high attention to detail ensuring accuracy and completion
Hours & Work Schedule
Hours per Week: 40
Work Schedule: M-F (4 days required in office; 1 day work from home)
Location: Boston, MA (Boylston St) or NYC (Avenue of the Americas)
Pay Transparency
The salary range for this position is $100 - $125 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
03/31/2026
