Relationship Banker

Old National Bank • Greenville, KY • 2d ago

Relationship BankerJob Locations US-KY-GreenvilleCategory/FunctionRetail Banking CenterPosition TypeRegular Full-TimeRequisition ID2026-19317Workplace TypeOn SiteOverviewOld National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.ResponsibilitiesThe Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.Salary RangeThe salary range for this position is $17.00/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.Key Accountabilities Develop and grow client and prospective client relationships- Cross sells products and services and refers to business product partners to ensure client needs are met.- Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)Achieve Sales and Service Targets- Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.- Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.- Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.Operations Oversight - Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.- Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.- Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.- Follows all fraud prevention

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