What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As an employee your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the Support Center is to deliver a high level of service within their work center in order to support the business.
Support Center Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Holds self accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork
Creates unity in the team by building cross functional relationships
Respond to field operations leaders and other support positions questions and resolves employee issues in a timely manner
Approaches each day and task with the understanding that business needs change frequently and that the level of service and support must adapt to the changes as needed
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for success
Utilizes systems and tools in order to make appropriate business decisions
Empowerment:
Works to identify the strengths and abilities of their team to help others succeed
Takes ownership of own personal growth and development
Consistently demonstrates active and timely communication
Seeks and shares ideas to help others succeed
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Must be at least 18 years of age.
High school diploma or equivalent.
The Project Manager - Facilities & Construction leads the planning, coordination, and execution of remodel, construction, and facility initiatives across Border Foods locations. This role ensures projects are delivered on time, on budget, and aligned with brand standards, operational needs, and regulatory requirements. Partnering closely with Operations, Development, vendors, and franchisor partners, this role plays a critical part in maintaining safe, functional, and high-performing environments for our teams and guests while supporting long-term capital strategy and asset lifecycle planning. Guided by Border Foods' Core Values - Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment - this role brings urgency, ownership, and partnership to every project. Accountability Scope This role has direct accountability for facility project execution, remodel and construction timelines, vendor coordination, and capital project delivery. The Project Manager influences repair and maintenance planning, capital deployment, and operational continuity across all facilities. This role serves as a key partner to Operations and Development, ensuring projects minimize disruption while supporting long-term restaurant performance and asset stewardship. Principal Responsibilities Capital & Facility Planning - Support development and execution of annual and multi-year capital and repair & maintenance plans. - Assist in budget planning, forecasting, and tracking of project expenditures. - Identify cost-saving opportunities, vendor efficiencies, and asset redeployment strategies. - Contribute to life-cycle planning for restaurant equipment, facilities, and infrastructure.
Remodel & Construction Project Management - Serve as point person on assigned remodel, construction, and facility projects from inception through completion. - Define project scopes, source and coordinate vendors and trades, and manage timelines. - Order equipment and materials; coordinate delivery, installation, and project execution. - Provide on-site supervision throughout the project lifecycle. - Complete punch lists and ensure project closeout and documentation. - Represent Border Foods when working with General Contractors. Facility Operations Support - Coordinate preventative maintenance and repair initiatives across locations. - Support management of non-operational facilities when necessary. - Assist with facility readiness related to brand initiatives and operational needs. Vendor & Partner Management - Manage vendor sourcing, bids, negotiations, and performance. - Coordinate owner vendors, equipment installers, and service providers. - Partner with architects, engineers, and construction teams as needed. Compliance, Brand Standards & Risk Support - Work with city building departments on permits, inspections, and compliance requirements. - Maintain understanding of franchisor specifications and facility standards. - Support Risk Management during facility emergencies, casualty events, and urgent repairs. Communication & Project Administration - Communicate project status, timelines, and budget updates to Facilities leadership, Operations, Accounting, and Development partners. - Maintain project documentation, photos, schedules, and reporting tools. - Provide summary reporting and recommendations related to facility needs and vendor utilization. Success Profile Accountability Takes ownership of projects from start to finish. Delivers results with urgency and follow-through while balancing cost, speed, and quality. Teamwork Builds strong relationships with Operations, Development, and vendor partners. Works collaboratively to solve problems and support restaurant success.
Excellence Maintains high standards for project execution, organization, and attention to detail. Continuously improves processes and outcomes. Empowerment Operates independently, makes sound decisions, and brings forward solutions. Supports teams by removing barriers and keeping projects moving. Integrity Communicates transparently, manages budgets responsibly, and ensures compliance with brand and regulatory standards. Family Supports a people-first environment by ensuring restaurants remain safe, functional, and ready for teams and guests. Knowledge, Skills & Requirements - Experience in facilities, construction, maintenance, or remodel environments required. - Project coordination, project management, or site supervision experience strongly preferred. - Ability to read and interpret construction plans and scopes of work. - Strong vendor coordination and organizational skills. - Proficiency with Microsoft Office and Excel required. - Experience with facility/project management systems preferred. - Valid driver's license required. - Ability to travel up to ~40% of the time; some projects may require extended on-site presence. - Ability to operate independently, prioritize effectively, and provide clear updates.
Physical Demands:
The physical demands for this position are sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
