Servicenow Administrator (W2 Only)

TEKsystems • Arlington, VA • 4h ago

SERVICENOW ADMINISTRATOR

Description

The ServiceNow Systems Administrator will be responsible for managing ServiceNow Licenses and Governing ServiceNow Access for our clients internal employees who use the platform. Oversees subscription compliance, monitors usage, and ensures the company stays within its entitlements. Besides license management and access governance the other areas are managing incidents and platform health.

TOP SKILLS:

Certified System Administrator (CSA)

ServiceNow Administrator

ServiceNow License Management

ServiceNow Admin

Managing ServiceNow platform health, monitoring and maintenance best practices.

Certified System Administrator (CSA)

REMOTE: Mon - Fri, 8am - 5pm Eastern Time. Can work anywhere in the US.

POSITION OVERVIEW:

The role is a collaborative self-starter managing the administrative responsibilities of the ServiceNow platform, providing L3 (Level 3) operational support. This role will actively collaborate with the ServiceNow architect, development and L1/L2 operational team.

Key Responsibilities:

Platform Administration: Manage day-to-day operations of the ServiceNow platform, including user access, instance health, scheduled jobs, access governance and license management.

Configuration & Customization: Design, configure, and maintain ServiceNow modules such as ITSM, HRSD, ITOM, CMDB, and custom applications to meet business requirements.

Security & Compliance: Ensure platform configurations comply with industry regulations (e.g., FedRAMP, NIST, DFARS, ITAR) and internal cybersecurity policies.

Workflow Automation: Develop and maintain automated workflows, business rules, and integrations to streamline business processes.

Integration Management: Support integration with enterprise systems (e.g., ERP, HRIS, IAM) using APIs, MID servers, and integration hubs.

Reporting & Dashboards: Create and maintain performance analytics, dashboards, and reports to support operational visibility and decision-making.

Change Management: Participate in change control processes, ensuring updates are tested, documented, and deployed with minimal disruption.

Stakeholder Collaboration: Work closely with other DT teams, cybersecurity, compliance, and business units to gather requirements and deliver solutions aligned with strategic goals.

Upgrades & Enhancements: Perform platform upgrades, patching, and feature rollouts while minimizing downtime and ensuring compatibility with existing configurations.

Minimum Required Experience/Qualifications:

Bachelor's Degree from an accredited school in Computer Science, Information Technology, Business Administration, or related field and minimum 3 years of related experience.

Proficiency in multiple ServiceNow modules like ITSM, HRSD, CMDB, ITOM, ITAM, CSM, Source to Pay etc.

ServiceNow Certified System Administrator (CSA)

Preferred Qualifications:

ServiceNow Certified Implementation Specialist (CIS)

Working knowledge of ITSM processes

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Arlington, VA.

Pay and Benefits

The pay range for this position is $55.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 28, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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