Sales Associate

Five Below- Holyoke Mall • Holyoke, MA • 13h ago

Sales Associate - Holyoke Mall, MA Location:Holyoke, Massachusetts,
01040 Category:Store Operations reqId:JR81631 widget:Part time
Description At Five Below our growth is a result of the people who
embrace our purpose: We know life is way better when you are free to Let
Go & Have Fun in an amazing experience, filled with unlimited
possibilities, priced so low, you can always say yes to the newest,
coolest stuff! Just ask any of our over 20,000 associates who work at
Five Below and they?ll tell you there?s no other place like it. It all
starts with our purpose and then, The Five Below Way, which is our
values and behaviors that each and every associate believes in. It?s all
about culture at Five Below, making this a place that can inspire you as
much as you inspire us with big ideas, super energy, passion, and the
ability to make the workplace a WOWplace! RESPONSIBILITIES Greet and
assist customers promptly: Approach and acknowledge customers
immediately, providing assistance and handling multiple customers
efficiently. Understand and meet customer needs: Assess customer needs
by sharing product knowledge, answering questions, directing them to
merchandise, and offering recommendations. Engage in suggestive selling
while staying informed on product availability. Promote store events and
promotions: Inform customers about current store events, promotions, and
special activities to enhance their shopping experience and drive sales.
Resolve customer concerns: Address customer issues and use product
knowledge to offer alternative solutions, aiming to turn returns into
exchanges when possible. Communicate needs to management: Regularly
inform management about merchandise restocking, service requirements,
and any customer feedback in a timely manner. Support team and company
goals: Collaborate with the team to achieve overall store and company
objectives, contributing to a positive and productive work environment.
QUALIFICATIONS At least 16 years old Available to work a flexible
schedule Comfortable with or willing to learn technology (such as cash
registers, hand-held and mobile devices) Good communicator with the
ability to engage with customers Able to handle customer interactions
and potential issues/concerns courteously and professionally Use basic
information-gathering skills to solve problems Ability to learn
procedural knowledge acquired through on- the-job training ESSENTIAL JOB
FUNCTIONS Frequently operate cash register Frequently move merchandise
weighing up to 25 lbs and places/removes merchandise up to a height of
5-10 feet Frequently ascend/descend ladders in order to retrieve and put
away stock Frequently position self to kneel, bend, twist, and stoop,
including in the stock room and on the sales floor Frequently
communicate and exchange information with customers on the telephone and
face-to-face in the store, as well as with managers and coworkers. Must
be able to exchange accurate information in these situations Frequently
move across the sales floor assisting customers, as well as to and from
the stock room retrieving and putting away merchandise Ability to work a
flexible schedule to meet the needs of the business, which will require
day, evening, weekends and may include overnight shifts and travel (as
required) Must be able to identify and discern email and print
instructions regarding merchandise layouts, associate schedules, and
standard operating procedures Must be able to remain in a stationary,
upright position for 80% of the time Explore our benefits site to
discover all the perks and support we offer! From health coverage to
financial and personal wellness, we\'ve got you covered?check it out
today! benefits.fivebelow.com/public/welcome Five Below is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, age, national origin, disability, protected
vete

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