Digital Marketing Manager - CRM

Creative Circle, LLC • Englewood Cliffs, NJ • 2h ago

Our global technology company is seeking a Digital Marketing Manager with a CRM focus to support an integrated marketing team for a global technology leader. This role oversees end-to-end project management of CRM campaign activities, partnering closely with cross-functional teams, agency partners, and developers to ensure timely and accurate execution. This is not an email deployment role; it is a strategic and operational CRM program management position.The BasicsDuration: 6 months with likely extensionHours: 40 hours per weekLocation: Onsite, 5 days per week, in Northern NJ (nonnegotiable)Top 3 Required QualificationsProven experience applying CRM strategy, segmentation approaches, lifecycle marketing methods, and performance optimization within a large or highly matrixed organization.Demonstrated ability to manage creative and production agencies, provide clear briefs, give actionable feedback, manage timelines, and ensure deliverables meet requirements.Strong experience coordinating with multiple teams and stakeholders, securing approvals, aligning on processes, and ensuring smooth workflow from briefing to launch.Other Qualifications3+ years of email or CRM marketing experience within a complex or matrixed environmentProficiency with tools similar to JIRA, Confluence, Adobe Campaign Manager, or other data and audience management platformsStrong analytical and quantitative skills, including the ability to interpret reports, evaluate campaign performance, and synthesize insightsKnowledge of Figma, Movable Ink, or Smartsheets is a bonusKey ResponsibilitiesManage day-to-day CRM communications, campaign workflows, and execution across multiple product categoriesWrite creative briefs, gather required assets and approvals, and coordinate with agency partners on creative developmentManage development and deployment activities through JIRA tickets, ensuring clarity, accuracy, and on-time deliveryAnalyze post-campaign results and provide insights and recommendationsAlign CRM creative across teams to ensure consistent, consumer-centric content that supports traffic, conversion, and overall business goalsPartner with corporate marketing teams and adhere to governance processes to secure prioritization and fair share of voice within the email channelIdentify opportunities for process improvements and offer forward-thinking solutionsIn this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.BenefitsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:Email your resume in Word to:donna.ruch@jobalert.creativecircle.comPlease do NOT change the email subject line in any way. You must keep the JobID: : DR8-1977823 -- in the email subject line for your application to be considered.*Donna Ruch - Senior Recruiter, National DeliveryFor Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This job was first posted by Creative Circle on

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