Technical Key Account Manager-Industry West
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Job Description
Are you passionate about solving complex industrial water, energy, and process challenges while building trusted technical partnerships with customers across diverse industries? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new Technical Key Account Manager - Industry West/SW Region , you will be serving as the go-to technical expert and solution consultant for strategic end-users, engineers, contractors, and CAPEX partners - bridging deep application knowledge with commercial insight to drive demand creation and deliver tailor-made pumping solutions across key industrial verticals. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging. This position will be responsible for the South/East territory and will operate remotely and handle the Southeast territory. Preferred States include: Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Georgia, Alabama and Florida. Candidates in Chicago may also be considered. Candidates must reside in the listed territory.
What you will be doing
As a key part of the Strategic Accounts & Projects team, you'll create impact by Building direct, trusted relationships with customers and leveraging Grundfos' full portfolio to unlock value-added solutions in temperature control, pressure boosting, water treatment, and industrial process applications.
Your main responsibilities include:
Proactively engage with end-users, engineers, and CAPEX partners to understand current and future needs, delivering tailored technical advice and full-solution recommendations across industrial applications including cooling towers, boilers, pressure boosting, and water treatment
Serve as the primary technical link on national and international projects between end-users, system builders, and other involved parties - reading specifications, translating customer problems into Grundfos solutions, and driving technical actions for account managers
Build and expand a network within targeted industry verticals through relationship management with customers' key planning and technical staff, supporting efforts to get Grundfos listed as an approved supplier
Develop internal sales capabilities by creating marketing content, conducting technical training for local sales teams (internal and external), and driving new product introductions within the Industrial Business Segment
Identify capability gaps and new business opportunities - including IoT and digital commercial offerings - by monitoring market trends, competitor activity, and evolving customer needs, then collaborating with business development managers to close critical gaps
Ensure world-class customer support by coordinating with Grundfos Service, subject matter experts, and project teams on product quality issues, warranty claims, application troubleshooting, and technical documentation
What makes you a great fit
Above all, you are a hands-on technical professional with proven in-field experience in industrial applications. You thrive when reading and writing specifications, and you're fully at ease speaking the language of engineers. You naturally translate complex technical challenges into clear, actionable solutions. At the same time, you are a persuasive communicator who feels comfortable engaging with everyone.
We would also imagine that you have:
Degree in mechanical, electrical, process, or industrial engineering - or equivalent hands-on technical field experience across industrial applications
Strong application knowledge and in-field experience in at least one of: Temperature Control (boilers/cooling towers), Pressure Boosting, Water Treatment, or Industrial Process systems
Commercial experience in customer-facing roles with demonstrated ability to drive technical solution sales and build relationships with engineers, end-users, and partners
Strong presentation and communication skills with the ability to conduct technical trainings and engage stakeholders at all organizational levels
It is a plus if you also:
Controls experience with rotating equipment or similar, including VFD programming
Familiarity with IoT and digital commercial offerings in industrial settings
Proficiency with CRM platforms and business intelligence tools (e.g., SAP BW)
You'll also be available for travelling up to 120 days per year.
Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
The salary range for this position is $92,000.00-$150,000.00. Individual pay will be determined based on market location and the candidate's profile. The range listed is just one component of Grundfos's total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. Grundfos salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.
Why you will love working here
We care! Day to day, you can look forward to:
A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
To get to know us better , follow us on LinkedIn (http://linkedin.com/company/grundfos%22%20/t%20%22_blank) or YouTube (http://youtube.com/user/grundfos) . Check out Meet our people (https://www.grundfos.com/careers/meet-our-people) ?to get to know some of your future colleagues and why they love working at Grundfos.
Do you want to learn more?
If you have questions or would like to know more about this position, please contact Kristin Sayers at KSA@grundfos.com
Grundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact us. We are committed to providing a fair and accessible hiring process.
Are you ready to unlock possibilities at Grundfos? Apply today!
We look forward to hearing from you. ?
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Information at a Glance
Job details
Workplace: Remote Position
Job Location: Allentown, Pennsylvania, United States | Atlanta, Georgia, United States | Baltimore, Maryland, United States | Charlotte, North Carolina, United States | Chicago, Illinois, United States | Columbia, South Carolina, United States | Orlando, Florida, United States | Philadelphia, Pennsylvania, United States | Pittsburgh, Pennsylvania, United States | Raleigh, North Carolina, United States | Richmond, Virginia, United States
Contract Type: Full-Time
Employment Type: Regular
