Summary The Administrative Officer (AO) for Geriatrics and Extended Care (GEC) serves 8 Community Living Centers as the coordinator, advisor, analyst and planner. The AO will assist the Chief by fulfilling administrative duties to allow the Chief to devote time to the GEC initiatives. The AO will provide administrative leadership to the staff and supervise GEC clerical and administrative functions. Responsibilities The core duties of this position include but are not limited to: Maintaining the Service Equipment Priority List, coordinating urgent equipment needs, and conducting equipment inventories. Preparing and coordinating recurring and periodic reports for the Service. Monitoring performance measures specific to the service and reporting the information to service chiefs and program managers. Ensuring timely preparation and submission of all required documentation, reports, and performance evaluations. Overseeing the day-to-day activities of the administrative support staff and ensuring that staff are meeting workload requirements. Ensuring data and document confidentiality and compliance with Privacy Act and training requirements. Effectively working with various departments and services within TVHS to achieve cohesive operational outcomes. Ensuring compliance with health care regulations, Joint Commission standards, and other external regulatory requirements. Aligning the roles and activities of the Service with the mission and functions of TVHS and the Veterans Health Administration. Understanding and implementing the policies, procedures, and regulations relevant to the GEC service. Conducting thorough evaluations of service planning activities and implementing effective management systems. Performing detailed quality assessments and ensuring accurate provider-specific quality data reporting. Work Schedule: Monday - Friday 8:00 AM - 4:30 PM CST Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD700140 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. In addition to the Time-in-Grade Requirement above, applicants must also possess the Specialized Experience/Education as described below. You may qualify based on your experience and/or education as described below: GS-11 SPECIALIZED EXPERIENCE/EDUCATION REQUIREMENT: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Researching and interpreting internal and external policies and directives Monitoring performance measures Collect and reporting data accurately Coordinate inventories and maintain accurate reporting Coordinate and prepare recurring and periodic reports accurately and timely Ensure compliance for all staff requirements Conduct qualitative and quantitative data analysis, summarizes results and recommend improvements Prepare correspondence by collecting and analyzing information OR EDUCATION: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. [YOU MUST SUBMIT YOUR TRANSCRIPT WITH YOUR APPLICATION TO BE CONSIDERED.] OR COMBINATION: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. (When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used.) [YOU MUST SUBMIT YOUR TRANSCRIPT WITH YOUR APPLICATION TO BE CONSIDERED.] NOTE: Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held. Please provide such documentation on resume. You will be rated on the following Competencies for this position: Accountability Administration and Management Attention to Detail Client Orientation Creative Thinking Organizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is generally sedentary but requires some bending, walking, standing, lifting, and carrying various reports to areas of the Medical Center. Working at the computer for long periods of time. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
