Deposit Operations Specialist

CCF BANK • Eau Claire, WI • 9h ago

JOB REQUIREMENTS: Description CCFBank is seeking a detail-oriented,
customer-focused Deposit Operations Specialist to join our team. This
role performs a full range of operational activities that support the
accuracy, compliance, and efficiency of our deposit functions. You will
play a key part in ensuring high-quality service for both internal
partners and external clients, while upholding CCF\'s Mission, Vision,
and Values every day. Ideal candidates are those who thrive in
accuracy-driven work, enjoy supporting both clients and colleagues, and
want to build a strong foundation in deposit operations. Apply if
you\'re looking for meaningful work in a collaborative, values-driven
culture. Responsibilities: Provide support to all areas of the
department as directed or where service or assistance is needed;
demonstrate superior customer service with appropriate follow-through
with involved clients and colleagues. Work directly with the Treasury
Management sales team to monitor commercial accounts and services. Daily
processing of wires, ACH, teller support, deceased customers, IRA/HSA
processing, overdraft accounts, NSF and Non-Post, review of
mobile/remote deposit items, new account and maintenance audits, safe
deposit box processing, and legal requests including garnishments and
levies. Manage Deposit Operations mailbox Responsible for documenting
issues with our core provider and opening ticket/inquiries as needed.
Resolve account processing errors and resolution requests; research and
explore answers and alternative solutions; reconcile accounts; enter
corrections; reverse customer fees or charges with the concurrence of
Bank management; escalate unresolved problems. Perform a wide variety of
routine clerical duties. Responsible for daily monitoring and balancing
ATM settlement activity. Assure compliance with all Bank policies,
procedures and processes, and all applicable state and federal banking
laws, rules and regulations; adheres to Bank Secrecy Act (BSA)
responsibilities that are specific to the position. Must haves: High
School diploma or equivalent. One (1) year of deposit operations
experience in a financial institution. One (1) year of work-related
experience consisting of call center or customer service support duties
in a financial institution or business environment. In evaluating
candidates for this position, CCFBank may consider a combination of
education, training, and experience which provides the necessary
knowledge, skills, and abilities to perform the duties of this position.
What\'s in it for you? Full Time, 40 hours per week. Monday - Friday
work week Competitive... For full info follow application link.
Citizens Community Federal is an equal employment opportunity employer
and will give all qualified applicants consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, sexual orientation, protected veteran status or any
other characteristic protected by law. *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0339B7929E15460C

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